Feldmann Imports Mercedes-Benz

Best Buying Experience Yet My wife and I saw the MB C300 Cabrio at the auto show and went looking for the best price on one in the Twin Cities. What we got was much more than j My wife and I saw the MB C300 Cabrio at the auto show and went looking for the best price on one in the Twin Cities. What we got was much more than just the best price. We found a dealership that value's quality and giving their customers the best, most professional experience possible. We already knew we had pricing terms that not all dealers could meet. But Feldmann did. When I called Feldmann we were matched up with Boris Perelman, That's where we began to get more than just a great price. Boris did a great job of listening to our questions, and leading us through the explanation of the car. He was extremely professional, organized, straight-forward, and served and provided us with a great deal of confidence in his knowledge, but also the emphasis the dealership places on quality. If fact, everyone we talked to at the dealership, even employees that weren't working with us, provided us with that same level of confidence. Just the dealership itself is impressive, and provided a good contrast to others we've seen. It's a very well-done environment, spotless right down to the service bay, and built with customer convenience in mind. We have received follow-up communications to make sure we were taken care of well, even from Joe Feldmann himself. And yes it did come from him, because he had read and remembered our response when we happened to meet him at the dealership a couple of days later. Nice to know we're doing business with a locally owned/family owned I really do look forward to working with everyone at Feldmann going forward. Would recommend them to anyone based on the experience so far. More

Excellent! Best Dealership! Greg was my 2nd call, when my ML was hit while parked (insurance company was first). Greg was able to locate the perfect GLE and I was back in the pe Greg was my 2nd call, when my ML was hit while parked (insurance company was first). Greg was able to locate the perfect GLE and I was back in the perfect Mercedes within days. He did all the leg work, building, locating and getting my perfect Mercedes to me. Best Mercedes dealership, they will take GREAT care of you from sales to service. More

First time I have ever smiled when dealing with a car dealer Don was great to work with. Any concerns he has been top notch. Joe has also been great . Not to many owners call and deal with customers directly. Don was great to work with. Any concerns he has been top notch. Joe has also been great . Not to many owners call and deal with customers directly. It is very evident he cares about his customers. Everyone we dealt with worked as a exceptional team . Don, Jenna, and Glenn Thank you You made it fun. Cant say that about many car dealerships. It was worth the drive. More

Best Dealership in Twin Cities!!! This is one of the best dealerships in the Twin Cities. Great staff, excellent service department and very fair to deal with. This is my fourth veh This is one of the best dealerships in the Twin Cities. Great staff, excellent service department and very fair to deal with. This is my fourth vehicle purchase in 10 month and could not have been more happier. The dealership staff was again great to work with - they work hard to go above and beyond the customer's expectations. I recommend Feldmann Imports Mercedes-Benz, especially my salesman Boris to anyone I speak to that is in the market for a vehicle purchase. Thanks again!!! More

Excellent Buying Experience Feldmann is a great dealership--providing excellent service. My most recent car buying experience was with Calvin "CJ". He was terrific--very helpfu Feldmann is a great dealership--providing excellent service. My most recent car buying experience was with Calvin "CJ". He was terrific--very helpful and thorough during the entire process! And I love the car--the GLA 250 is a pleasure to drive. All with outstanding Mercedes engineering. More

Calvin "Cj" is the best car salesman I've ever had If you're in the market for a new car, go to Feldmann's Imports & ask for Cj. Cj not only listened to everything I wanted, he also made me feel comfor If you're in the market for a new car, go to Feldmann's Imports & ask for Cj. Cj not only listened to everything I wanted, he also made me feel comfortable asking all my questions, worked with my schedule & made my experience really enjoyable. He made the process so easy, I ended up buying 2 cars from him! More

Excellent Service Experience This week I had my Mercedes-Benz serviced at Feldmann's Imports. My service advisor, Mr. Jeff Wilson, met me and checked the vehicle in. He reviewed t This week I had my Mercedes-Benz serviced at Feldmann's Imports. My service advisor, Mr. Jeff Wilson, met me and checked the vehicle in. He reviewed the vehicle's history, and what would be completed for the required maintenance. The car was finished at the time Jeff specified and after paying, I was on my way. I really appreciate Jeff keeping me on schedule and his efficient use of my time. The car was washed and cleaned inside. Thanks Jeff, you are a professional. More

Great Service Organization Feldmann is the best MB shop in town. I have used there service for well over 15 years, and never have been disappointed. Thanks Greg and team. Feldmann is the best MB shop in town. I have used there service for well over 15 years, and never have been disappointed. Thanks Greg and team. More

Bris Perelman I am a first time MB owner. Boris is a former engineer and this background served him well in explaining the many electronic features of the ca I am a first time MB owner. Boris is a former engineer and this background served him well in explaining the many electronic features of the car. He was patient and kind. He is a nice man with whom to deal. More

They are honest and keep their promises Purchased a used 2013 E350 with maintenance package and ding and dent. The dealer is a no hassle, no hustle feel. Service has been tremendous as well. Purchased a used 2013 E350 with maintenance package and ding and dent. The dealer is a no hassle, no hustle feel. Service has been tremendous as well. I will admit I am not the easiest to work with but the team is always polite and hold true to their word. I will not go into detail but I would hands down purchase another vehicle from them just because of the service they provide. Detail below: #1 When I purchased there was a bad ding on the front fender. It was promised they would look over and correct any issues but the placement of this big ding was definitely going to be expensive. Of course when the sale completed and I came to pick up the vehicle the ding was there. The service department contacted finance and sales to resolve and they held true and didn't argue. FYI - GREG CLARK is the gentleman to purchase from. #2 I have brought the vehicle for maintenance multiple times 3/4 times. With every visit and inspection they never fail to point out dings or dents they plan to fix. They have done this with every visit and there is no charge. I would totally get this package again in the future. (yes I beat up my car albeit a little much) #3 Part of my package was the 3m seating protection. The car is less than 3 years old and I found tears in the front drivers seat. When I took it in to my friend in service (Jeff usually takes care of me), we found the tear was in the seam. He called 3m and they advised it was not covered under the warranty. Obviously I am a little upset but Jeff asked some time and escalated to Kim in Finance. Both Kim and Jeff were very professional. Even though my claim was denied they did not like the outcome and offered to pay for this out of pocket. I have had many vehcles in my lifetime and never have experienced this level of good service. Although the 3m product warranty is crap and not worth it and not recommended, I still give the Feldman team A++. Please note that when servicing at a dealer the price is higher than other shops however, the quality of the work is what brought me to Feldman and my experience so far is just that... quality. More