Feldmann Imports Mercedes-Benz
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 522 reviews
Purchased 2 cars here, would never return. Told the 2nd car was lease return, clean history, certified. 3yrs later found out it had been in towable accident with front end damage. Sales person Told the 2nd car was lease return, clean history, certified. 3yrs later found out it had been in towable accident with front end damage. Sales person lied to us upon purchase. Contacted Feldman management, took several days to get a response. Bottom line - took a significant hit on the resale of my car, got an empty apology from management who assured me this was not representative of their practices and he would follow up with sales rep … sales rep appears to still be employed there. Lesson learned … insist on full documentation and car faxes, and don't rely on supposed stellar reputations. More
Dishonest sales team to me. I wouldn’t trust them at all. After spending hours with the sales representative, working out the fine details on a car to purchase for my spouse. T I wouldn’t trust them at all. After spending hours with the sales representative, working out the fine details on a car to purchase for my spouse. They tell me right before completing financing. That someone else purchased the car faster than I did. They completed the financing with their team. My question; but how? Their response; it just happened. WOW. I would not purchase from them in my opinion. More
From my initial contact nearly 3 weeks prior to completing the paperwork and taking delivery, every person I encountered at Feldmann was genuinely interested in how I was doing and to be sure to le completing the paperwork and taking delivery, every person I encountered at Feldmann was genuinely interested in how I was doing and to be sure to let them know if I needed anything. The purchase process itself made for one of the most stream-lined and efficient purchases I have ever done in my years of car buying! Thank you Jeremy and Sam for taking such great care of me! More
I've had very hit and miss satisfactory levels of service at Feldmann Imports. My most recent was not satisfactory. I paid $99 (hundred bucks) to have my car diagnosed for a noise. It sounds like the tech ju at Feldmann Imports. My most recent was not satisfactory. I paid $99 (hundred bucks) to have my car diagnosed for a noise. It sounds like the tech just drove it around the parking lot and couldn't recreate. You think!? How about getting it up to speed on streets? I also got an oil change. That was fine at $170+... But I later learned they're now adding a 3% surcharge for using a credit card. Seriously? For all intents and purposes, this is now effectively a $300 oil change. Oh, even though I referenced how dirty it was, they still didn't wash it. I generally LOVE the vehicles but may have to move on from them in light of the service. Especially if I'm now being nickel and dimed. More
Purchased a low mileage Acura TLX. Ryan was low pressure and easy to work with. Completed purchase and took delivery of car the same day. Received follow up phone call to make sure Ryan was low pressure and easy to work with. Completed purchase and took delivery of car the same day. Received follow up phone call to make sure everything was right with the car. Would recommend Feldmann. More
Mark and the team were great to work with! We stopped by close to closing and they were more then willing to get a deal done. We will certainly recommend to friends and family! We stopped by close to closing and they were more then willing to get a deal done. We will certainly recommend to friends and family! More
Matt was great. No pressure. Great people skills and knowledgeable. Buying a new car is usually something my wife and I dread but our experience was the opposite. No pressure. Great people skills and knowledgeable. Buying a new car is usually something my wife and I dread but our experience was the opposite. Just want to say Thanks!! More