Feldman Chrysler Dodge Jeep Ram of Clarkston
Clarkston, MI
Filter Reviews by Keyword
By Type
Showing 146 reviews
Scheduled a service appointment because I thought I might have a bad wheel bearing. Arrived for the appointment and was told that it would be 24-48 hours before the car was even looked at. It would have been have a bad wheel bearing. Arrived for the appointment and was told that it would be 24-48 hours before the car was even looked at. It would have been nice to have been told that when scheduling the appointment. Who can do without their car for that long just to have it diagnosed? More
Zero stars. After multiple very poor experiences with their service department we will never do business with a Feldman dearlership again. We currently own 3 Jeeps purchased at this locatoin-2 in the their service department we will never do business with a Feldman dearlership again. We currently own 3 Jeeps purchased at this locatoin-2 in the past 2 years. We alone had bought 15 plus vehciles from this facilty over the years (all prior to Feldman purchase). Recommended many more. We love Jeep but will likely be moving to another brand so we can have a local dealership. Sorry Stellantis but our business and referrals will be moving as a result of our experiences with this dealership. More
Matthew Kent is an amazing and trustworthy salesman. We Matthew Kent is an amazing and trustworthy salesman. We came to a great agreement on a new vehicle and I was ready to sign, but sales manager, Emanu Matthew Kent is an amazing and trustworthy salesman. We came to a great agreement on a new vehicle and I was ready to sign, but sales manager, Emanuel Mizzi denied my coupon code that I received thru their dealership. I proved to him that the code is valid, thru the FCA website. He would not listen to me nor would he read the coupon, all he tried to do was talk over me, despite the legitimacy of the incentive code. Since then, I have contacted FCA directly. I will be receiving a reply next week. I am very disappointed that one person at Feldman has the power to compromise the outcome of Matthew's guaranteed sale to becoming a no sale and a guaranteed bad review. Ross More
Great Experience, Above and beyond our expectations We are from out of state. We saw a pickup truck on Al Deeby's web site that looked really nice and reasonably priced. We called salesman, John Parry We are from out of state. We saw a pickup truck on Al Deeby's web site that looked really nice and reasonably priced. We called salesman, John Parry for information . John was very helpful and professional. The truck seemed just right for us. John answered all of our questions and worked with us as we were getting out of state financing arranged. He even had a driver meet us at the Detroit airport the day of purchase. John along with Allison Cartier walked us through getting the out of state title work papers in order and everything went smoothly at the NC DMV. All I can say is, "It was worth the trip" Thank you John, Allison and Mike, our driver, for a great experience. The truck is perfect for us! More
1 of the worst services I have ever experienced! If I could give no star I would. Trying to find out prices, good luck! They don't call you back. You have to call them. EVERYTIME! That just the tip of th could give no star I would. Trying to find out prices, good luck! They don't call you back. You have to call them. EVERYTIME! That just the tip of the iceberg I'm not gonna keep rambling on. More
First class dealership all the way. From the owner, sales manager, salesman, the paperwork lady, the service area, you can not beat it. My favorite dealership by far and i deal with others, manager, salesman, the paperwork lady, the service area, you can not beat it. My favorite dealership by far and i deal with others, More
Good salesmanship and good service I recommend it to everyone fast , reliable and the salesman Loui was really nice and his assistant Jeniffer was very helpful and professional everyone fast , reliable and the salesman Loui was really nice and his assistant Jeniffer was very helpful and professional More
Came to this dealership after horrible experience with another. From the minute we walked in everyone was super nice, friendly and helpful! Our salesman Tim Turner took his time to explain everything abou another. From the minute we walked in everyone was super nice, friendly and helpful! Our salesman Tim Turner took his time to explain everything about the vehicle . And Cris Veres was extremely helpful with the Financial paperwork! We will definitely be repeat customers !!! More