Feldman Chevrolet of Novi

They are still doing th ole Bait and Switch. Their AI system sends out Sale Prices in a personal email to you but they will not honor the price they send you. They said the sale price was with e Their AI system sends out Sale Prices in a personal email to you but they will not honor the price they send you. They said the sale price was with employee discount but that was not writtne anywhere in the email they sent me. More

Great dealership great staff very accommadating. Store is clean & comfortable. Send many of my friends there. Store is clean & comfortable. Send many of my friends there. More

Tim and the entire staff was great. I'll be back for for all my future cars! I'll be back for for all my future cars! More

I purchased the car at the end of lease and they convinced me they will take care of everything and i do not have to go through the hassle of going to secretary of state. the process is so slow and convinced me they will take care of everything and i do not have to go through the hassle of going to secretary of state. the process is so slow and they are not responsive. it would have been much easier had i bought the car directly from GMF More

Great overall experience. Would highly recommend! 75% of the staff who assisted me were female - that's important, and they were all great. Would highly recommend! 75% of the staff who assisted me were female - that's important, and they were all great. More

this place will profit off of your ignorance. do your homework before coming here. the sales managers will love that you did your homework. do your homework before coming here. the sales managers will love that you did your homework. More

!!Scamsters!! I was delivered a different vehicle than I was shown and test drove. It is a different color and missing features. When confronted,they refused to pull the CCTV footage to confirm which car th was shown and test drove. It is a different color and missing features. When confronted,they refused to pull the CCTV footage to confirm which car they gave me to test-drive. A-Grade Crooks More

Bought a Bolt EUV here. The dealer was very kind when I boght the car. But the chargeing cable came with it qas defect, claimed it is defective at the service in December, t The dealer was very kind when I boght the car. But the chargeing cable came with it qas defect, claimed it is defective at the service in December, they requested pictures several time, gave them the pictures over and over again, NO replacement given for months, ended up purchasing a new cable. Buying experience is good, but the service is terrible. More

Not a good experience. Getting emails, texts, phone calls from multiple people that weren't communicating internally. Also and worse all the prices listed aren't accurate. Getting emails, texts, phone calls from multiple people that weren't communicating internally. Also and worse all the prices listed aren't accurate. They're listing with GM employee discounts and other programs they'd only sell me the vehicle if I paid full MSRP while they advertised 8,000 less. False advertising. More

Looked for a new vehicle via my bank's website. It showed a few 2022 Chevy Trax in stock. Through my bank's website, I requested a test drive. I received some texts and emails from their sales staf It showed a few 2022 Chevy Trax in stock. Through my bank's website, I requested a test drive. I received some texts and emails from their sales staff and I set up a date (December 30, 2022) to go to the dealership. When I got there at the scheduled time, a sales associate sat down with me and immediately began giving me options for used cars they had and the possibility of a new Equinox. I asked about the 2022 Chevy Trax and the sales associate informed me that they DIDN'T have them in stock and the vehicles were "a month away". It was a complete waste of time. Out of all the texts and emails I got, no one at the dealership informed me that their online information was incorrect. If information online was inaccurate, that would be understandable. However, it was completely unprofessional to set up a test drive FOR AN UNAVAILABLE VEHICLE. This all smelled like a "dirty car salesman" scenario and left a very bad taste in my mouth. Dishonesty is the worst policy. I recommend this dealership. Feldman Chevrolet can't be trusted. More