Feldman Chevrolet of Novi

Service Work The Guy that help us was ok friendly wise but the one who went to pull up my car was rude. When I called and left a message about the problem not bein The Guy that help us was ok friendly wise but the one who went to pull up my car was rude. When I called and left a message about the problem not being fixed I never got a call back. More

My Feldman experience It was worth driving few more miles to get to them rather than go to one closest to me for the terrible experience I had there. Eric is very knowledge It was worth driving few more miles to get to them rather than go to one closest to me for the terrible experience I had there. Eric is very knowledgeable, paid attention to my needs, got the work done within the timeframe.For sure see you the next time I need help More

Excessive Upsell for service The service technicians are very helpful and offer great customer service. Eric is great. However, I've never been to a dealership whereby every The service technicians are very helpful and offer great customer service. Eric is great. However, I've never been to a dealership whereby every time I visit, an additional service is always recommended. The additional service is usually expensive. I'm constantly double checking their recommendations and find I usually don't need the extra service. The management team needs to address this issue as I believe this is a mgt directive to increase their P&L for service. More

Great customer service! I really love the service that i receive. The staff is always very helpful and friendly. They always take the time to explain everything and the wait I really love the service that i receive. The staff is always very helpful and friendly. They always take the time to explain everything and the wait time is excellent. More

Great purchase experience Matt showed me the benefits of my new car, stayed late and helped me find the right vehicle for me. Finance didn’t push warranties on me but made sure Matt showed me the benefits of my new car, stayed late and helped me find the right vehicle for me. Finance didn’t push warranties on me but made sure I understood their benefit and tied their features to my personal needs More

Repeat business Had my oil changed. As always attention to detail from Eric in the service department. Always and will continue to have my cars serviced here. Had my oil changed. As always attention to detail from Eric in the service department. Always and will continue to have my cars serviced here. More

Best Dealer Experience! I Had the best car dealer experience in my 35+ years ordering new cars! Received my new Bolt EV ordered from the factory in a little over 4 weeks. I Had the best car dealer experience in my 35+ years ordering new cars! Received my new Bolt EV ordered from the factory in a little over 4 weeks. Salesperson April Iuga did an excellent job of keeping me informed of the status of my order throughout the entire process. I recommend Feldman Chevrolet of Novi to anyone in SE Michigan looking to buy or lease a new Chevrolet Bolt EV or any Chevrolet vehicle. More

Awesome Service Department I Love going to Feldman Chevrolet Novi because of the impeccable service demonstrated by Eric Tippett in the service department. He is the best. I on I Love going to Feldman Chevrolet Novi because of the impeccable service demonstrated by Eric Tippett in the service department. He is the best. I only go for the service department. I have not had a good experience with my 2011 Equinox and I am always in the service department for repairs. Eric always demonstrate great customer service;even when he is delivering bad news. More

good deal fair price I traded in my Equinox lease early for a new 2018 lease on another Equinox. Paul Gardulski was very helpful in getting me the car I wanted. Everyone I I traded in my Equinox lease early for a new 2018 lease on another Equinox. Paul Gardulski was very helpful in getting me the car I wanted. Everyone I worked with at the dealership were gracious and happy for my business. No problems except for a windshield washer senser part that need to be ordered. It was replaced within a few days and so far I am extremely happy with the suv. More

Always great service I only go there for service. The one time I had a question they apologized and gave me 3 free oil changes for not explaining it better in the first p I only go there for service. The one time I had a question they apologized and gave me 3 free oil changes for not explaining it better in the first place. More