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Feldman Chevrolet of Novi

Novi, MI

3.0
336 Reviews

42355 Grand River Ave

Novi, MI

48375

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Showing 336 reviews

August 07, 2024

Jeremiah was excellent. . Took care of all the paper work with previous accounts...Insurance, ETC. Explained everything new in the Blazer, just a great job. More

by rangelogolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Alvarado-excellent
Aug 10, 2024 -

Feldman Chevrolet of Novi responded

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

They put a compressor a c's system and a condenser work for 1 day and then quit blowing hot air More

by rkbrownsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 16, 2024

What a joke of a dealership. I’ve come multiple times for my brand new truck because I put a lot of miles on my truck for work. They’ve “forgotten” to do tire rotations 2 times, More

by Rishyvohra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Jordan, Tyler Ferguson
Jul 16, 2024 -

Rishyvohra responded

THIS PLACE IS A JOKE

June 24, 2024

I visited Feldman Chevrolet in Novi on 6/24/2024 to test drive the Blazer EV. After completing the test drive and returning to the showroom, the sales rep, Viola, asked how the drive was. I told her it was More

by Gye
Recommend Dealer
No
Employees Worked With
Viola Xhaja
June 21, 2024

My family has been a lifelong customer of Feldman Chevrolet of Novi. We've leased and purchased multiple vehicles over the past 15 years, and have exclusively given our business to this dealership. I More

by Lindsey
Recommend Dealer
No
Employees Worked With
Viola, Ryan
Jun 22, 2024 -

Feldman Chevrolet of Novi responded

Dear Lindsey, Thank you for taking the time to share your experience. We appreciate your feedback and want to address your concerns sincerely. We understand that there are two sides to every story. According to your lease contract, any charges for excess damage are your responsibility. In this case, that’s what the charges were for. We've shown you the documentation to support this, but it seems there's still some disagreement. We're genuinely sorry for any frustration this situation has caused and for any shortcomings in our communication. Our goal is always to ensure our customers feel satisfied and confident in their transactions with us. If there's anything more we can do to help clarify the situation, please let us know. Thank you for your longstanding loyalty to Feldman Chevrolet of Novi.

February 16, 2024

Friendly, fast, efficient. My service advisor Eric Tippett was excellent. Made sure I got my service discounts and helped me with the rebates. Provided professional recommenda More

by MarkS87722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett
January 31, 2024

They are still doing th ole Bait and Switch. Their AI system sends out Sale Prices in a personal email to you but they will not honor the price they send you. They said the sale price was with e More

by TruLuv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Viola Xhaya
November 23, 2023

Great dealership great staff very accommadating. Store is clean & comfortable. Send many of my friends there. More

by finconn1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
George Hase , Tim Brown
November 08, 2023

Tim and the entire staff was great. I'll be back for for all my future cars! More

by keith.corbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
July 05, 2023

I purchased the car at the end of lease and they convinced me they will take care of everything and i do not have to go through the hassle of going to secretary of state. the process is so slow and More

by Akkam
Purchase Time
Recommend Dealer
No
Employees Worked With
Tom Dennis
2
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