Feldman Chevrolet of New Hudson - Service Center

Bought the truck, had some starting issues, took it into service dept.,( had recalls also) told them what was going on with hard starting and codes, they just did the "recall" stuff. Called a couple times, service dept.,( had recalls also) told them what was going on with hard starting and codes, they just did the "recall" stuff. Called a couple times, and was told no gas cars available. Only EV, called to talk to someone, in service dept. was sent to salesman, left massage. Took 3-4 days for "anyone" to call, Feldman Chevy took my money and forgot about me!! Took truck to another dealer, got in and a gas car the same day, got truck back next day, "fix" xxxx I called the day before to see if my truck has a problem starting can I bring it the them, they said yes, THEN THEY called me the next morning,( the day a dropped it off) to see how things are going with the truck!!! It Took you guys 3-4 days to get back with me, salesman couldn't even call to check,( not sure why a service guy sent me to him but he did) but he never called back. Again, yous got my money now you didn't care, I will take all my business elsewhere and not recommend anyone to New Hudson or any Feldman dealer at this time!!! VERY DISHEARTENING, UPSETTING AND DISAPPOINTING🤬🤬🤬 More

Always prompt, professional and friendly. Work was completed in the allotted time. Ron always helpful Work was completed in the allotted time. Ron always helpful More

Service advisor, Pete and mechanic, Eric, were both just superb in their concern, technical expertise, and great customer service. I drove past another Chevrolet dealership to go out of my way to go to superb in their concern, technical expertise, and great customer service. I drove past another Chevrolet dealership to go out of my way to go to Feldman of new Hudson. I am so glad I did. Great service, great people. More

Had an appointment but had to wait almost an hour. Short staffed because 2 workers off sick. That is understandable so won’t hold it against them. Short staffed because 2 workers off sick. That is understandable so won’t hold it against them. More

Just bought a 2024 Traverse from Feldman with Mike B’s help. He was a great salesman to deal with. Listened to what we wanted and didn’t try to push us into a higher model. Responded quickly to any and al help. He was a great salesman to deal with. Listened to what we wanted and didn’t try to push us into a higher model. Responded quickly to any and all questions we had. Dealt with a service issue soon after purchase and the managers and service staff were great at keeping us in the loop and making sure we had a loaner to use while our car was getting fixed. Definitely would recommend this dealership and will be back for our next vehicle. More

Our experience at New Hudson Feldman Chevrolet was smooth and pleasant. Donald, our sales person was great to work with and was very knowable. Can't wait to lease another once this lease is up. Love our 2 and pleasant. Donald, our sales person was great to work with and was very knowable. Can't wait to lease another once this lease is up. Love our 24 Equinox EV RS More

Seemed to be really slow with minimal people in waiting room. I came in for an oil change and tire rotation at almost 2 hour wait time. Service advisor was friendly but and happy for service provided. room. I came in for an oil change and tire rotation at almost 2 hour wait time. Service advisor was friendly but and happy for service provided. More

SERVICE WAS FAST, EFFICIENT. ..ALL IN ALL VERY GOOD AS USUAL, INCLUDING SERVICE ADVISOR DEBBIE ..ALL IN ALL VERY GOOD AS USUAL, INCLUDING SERVICE ADVISOR DEBBIE More

Pete is always very friendly and helpful. I like the car wash. Nice waiting area. I like the car wash. Nice waiting area. More

Sales and Finance Departments made everything work very smoothly and in a very timely manner. smoothly and in a very timely manner. More