Feldman Chevrolet of New Hudson - Service Center

The showroom was clean and all the sales staff were very helpful. The service area was also very clean and orderly. Made me feel welcome. helpful. The service area was also very clean and orderly. Made me feel welcome. More

Most of the time i have had a good experience with the service department. This time was significantly poor. My car was in service for over 3 weeks and it is still not done. I will comment when the car service department. This time was significantly poor. My car was in service for over 3 weeks and it is still not done. I will comment when the car is done to see if all was fixed properly. More

Waisted my entire day AFTER I told my sales person what I want zero down awd 400 or less a month he gives me a trail blazer to drive we waist more time n finally he slides the numbers across the table and it want zero down awd 400 or less a month he gives me a trail blazer to drive we waist more time n finally he slides the numbers across the table and it’s 640 a month when I’m paying $469 a month .. he gives me something hundreds of dollars More and waisted my entire day JESSICA in the service department was fantastic though More

This dealership is GREAT!! Cassidy and Joe are the best!! They both took the time to answer my questions and go above and beyond to make sure I was happy. They both took the time to answer my questions and go above and beyond to make sure I was happy. More

Great and timely service! Everyone was extremely friendly and my vehicle was well cared for. I will be sure to return the next time my car needs service. and my vehicle was well cared for. I will be sure to return the next time my car needs service. More

In for warranty service. Issue was addressed in a timely manner. Service Advisor Pete took care of everything as always. Highly recommend Feldman New Hudson for your service needs. manner. Service Advisor Pete took care of everything as always. Highly recommend Feldman New Hudson for your service needs. More

extremely poor management AND customer service in all departments. absolutely no communication between departments. took the dealership over 2 weeks to refund my money for an issue they caused where i wa departments. absolutely no communication between departments. took the dealership over 2 weeks to refund my money for an issue they caused where i was not the liability at all. More

The service was great, everyone was very friendly. Got me in and out within an hour for an oil change. Waiting area very nice and clean. in and out within an hour for an oil change. Waiting area very nice and clean. More

The service department refused to repair what was wrong with my truck but wanted to replace a perfectly operational heater core. I even explained the the service manager that I had information from the lea with my truck but wanted to replace a perfectly operational heater core. I even explained the the service manager that I had information from the lead development engineer on the Colorado that disputed the incorrect diagnosis. But apparently that means nothing to him. Way to go Joe. More

I was advised my vehicle’s battery needed to be replaced because it wouldn’t take a charge. My alternator also needed to be replaced as well as the serpentine belt, which I was told was hanging by a thread. because it wouldn’t take a charge. My alternator also needed to be replaced as well as the serpentine belt, which I was told was hanging by a thread. I was quoted close to $1400 for the repairs. I picked up my vehicle and replaced the only thing that was wrong with the vehicle (alternator) less than $300. The battery was able to take a charge and had no problem maintaining voltage, which is the opposite of what the service department advised. The serpentine belt was inspected and didn’t have a single crack in the belt, once again the opposite of what your service department reported. Feldman’s is very dishonest and I would not recommend them in the future. More