Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,101 Reviews of Feldman Chevrolet of New Hudson - Service Center
Engine warranty work 2015 LTZ Impala I had a noise coming from my engine and had the car towed to the dealer. They did a.diagnostic test and called me with the results. Everything was cov I had a noise coming from my engine and had the car towed to the dealer. They did a.diagnostic test and called me with the results. Everything was covered under the powertrain warranty. I got a loaner car and was caked when my car was ready. I have had the car now for 2 weeks and it runs like brand new at 77000 miles More
Customer Service Great people to work with service is great. I have not had to wait long for my vehicle to be serviced always have a smile. If you have a question they Great people to work with service is great. I have not had to wait long for my vehicle to be serviced always have a smile. If you have a question they have the answer. Sales department is great I have been buying cars from Tony Whiteman for many years and have sent other friends and family to Tony. They treat you like family. More
Great Service I took my car in for an oil change and tire rotation. Service was great and employee was super nice. Thanks Anthony. See you when it is time for ano I took my car in for an oil change and tire rotation. Service was great and employee was super nice. Thanks Anthony. See you when it is time for another service. More
Oil change & tire rotation I was very pleased with the service personnel and the time it took to service my 2017 Equinox. I recommend purchasing vehicles from Feldman New Hudson I was very pleased with the service personnel and the time it took to service my 2017 Equinox. I recommend purchasing vehicles from Feldman New Hudson, MI location. More
Oil change and tire rotation I went in for my first simple oil change on my brand new car and atire rotation. When I got home I realized there was a giant grease stain on my seat. I went in for my first simple oil change on my brand new car and atire rotation. When I got home I realized there was a giant grease stain on my seat. My hubcap also has a scratch along it.. I took the car back and they cleaned the grease spot off. Weeks later I still have not received a phone call back from the manager matt after I sent him pics of the damage on my car. More
great people-bad service We have been servicing both our vehicles for the past year. Never have we left there without at least one thing being wrong. I could write for an hour We have been servicing both our vehicles for the past year. Never have we left there without at least one thing being wrong. I could write for an hour. We finally had it after they forgot to leave our keys in the vehicle after an oil change so we could pick it up. Drove there, no keys-more wasted time. We have had enough bad experiences that we have to go somewhere else. The people are great and very friendly but the attention to detail is about as bad as it gets. Simple things that they just can't seem to get right. More
Worst Customer Service Ever Could not care less about customer satisfaction. Refused to provide me with another vehicle while mine was going to be repaired by them due to an acci Could not care less about customer satisfaction. Refused to provide me with another vehicle while mine was going to be repaired by them due to an accident. My choice of dealerships where to have towed for repairs. Vehicle is a lease and the rules of leasing is to keep the customer in a similar if not same vehicle as is leased. Was told NO on a vehicle and would not be finished for at least eight weeks. Had it taken to a different dealership and was given a vehicle same day and the repairs are nearly complete in two weeks. This place is THE WORST and sadly, I've used them in the past but will never go there again. More
great service I love the prepaid oil changes I got with my lease. Just make an appointment and drop it off grab a coffee and then it's done! Easy in easy out I love the prepaid oil changes I got with my lease. Just make an appointment and drop it off grab a coffee and then it's done! Easy in easy out More
Service my 2012 Volt My 2012 Volt displayed a charging system error code so I took it to Feldman's for service. It was a long difficult repair because they had to drop th My 2012 Volt displayed a charging system error code so I took it to Feldman's for service. It was a long difficult repair because they had to drop the batteries to do it. On day 4 We were offered a loaner which was nice while they were waiting to hear back from the GM help desk. After 8 days the repair was complete and Anthony vacuumed my car (the Volt cannot go through their car wash) which was also nice. He also updated us regularly on the progress of the repair. Overall I was satisfied with our visit getting the repair done right is the most important part. :)Becky King More
New hudson chevy dealer Service sucks there certified mechanics don't know they doing soon as get my piece of crap 2013 Chevy Silverado not even had a year back trading it in Service sucks there certified mechanics don't know they doing soon as get my piece of crap 2013 Chevy Silverado not even had a year back trading it in for a ford More