Feldman Chevrolet of New Hudson - Service Center

I purchased my car in summer of 2019 and had a pre paid service with my contract. Upon bringing my car in for said service not only was the service not completed I was also charged. I was told they could n service with my contract. Upon bringing my car in for said service not only was the service not completed I was also charged. I was told they could not rotate or inspect my tires since my vehicle is a Ford and I did not have a tire key which was never in my vehicle when I purchased it. I was floored to learn that something so essential would be left out and not discussed at sale. then to be charged $50 for an already paid for service and only getting an oil change and an already free car wash? No one spoke to me about the condition of my oil, filter, or fluids or if anything needed to be checked up on. I was told a manager would be calling to speak to me and have yet to hear from anyone except a message to fill out this survey. I will not be returning to any Feldman for any car related business and am extremely disappointed. I would give zero stars if possible. More

Pete in service was great. Stayed in communication, let me know what to expect, and ensured the service was done on time and before expected! me know what to expect, and ensured the service was done on time and before expected! More

Nice. Feldman took care of me when the dealer I bought from sold me a truck that they should not have. They were quick and professional awesome hours of service from sold me a truck that they should not have. They were quick and professional awesome hours of service More

Kevin did a great job in keeping me informed on what was being done and on the time it took to do the work thanks. being done and on the time it took to do the work thanks. More

I was disappointed this time around. I scheduled a repair approx. one month ago. When I dropped off my vehicle on Tuesday, Oct. 6th the part had not been ordered or painted. I had to waited another day to ha approx. one month ago. When I dropped off my vehicle on Tuesday, Oct. 6th the part had not been ordered or painted. I had to waited another day to have the job completed. When I picked up the car, the mirror that was worked on was smeared and dirty. In the past when I have had work completed, my car had been washed. More

Service department were very friendly . Waiting room and bathroom were neat and clean. All the people wore masks as they are required by the state. bathroom were neat and clean. All the people wore masks as they are required by the state. More

Very quick, efficient & friendly service however it’s Not much of car wash. Should run it through again if it’s included as part of pre-paid maintenance. much of car wash. Should run it through again if it’s included as part of pre-paid maintenance. More

Jessica Richardson checked in My Silverado for a Oil Chang and Tire rotate. It was done in about 40 mins. Great Team work in the Service Dept. Thank You Chang and Tire rotate. It was done in about 40 mins. Great Team work in the Service Dept. Thank You More

Very professional and friendly staff. Service was completed in a timely manner, and I appreciated them patching my tire in addition to my scheduled service. TV in the waiting room was a bit loud, th completed in a timely manner, and I appreciated them patching my tire in addition to my scheduled service. TV in the waiting room was a bit loud, though. More

Came in with a check engine light, I did not have an appointment, they took my truck right in, it was repaired in approximately one hour that was on my way. Great appointment, they took my truck right in, it was repaired in approximately one hour that was on my way. Great More