Feldman Chevrolet of New Hudson - Service Center

Jessica the Service Advisor was friendly and knowledgeable. The service was quicker than I expected and the whole process was a very pleasant experience. I would go back again. knowledgeable. The service was quicker than I expected and the whole process was a very pleasant experience. I would go back again. More

My car was in the service department for a recall. Pete made sure that I was kept in the loop about the progress of the service and when I could have my car back. He called me later in the day to let me kn made sure that I was kept in the loop about the progress of the service and when I could have my car back. He called me later in the day to let me know that the car would be ready the next day. I got a call from him around noon that my car was ready. It was nice to know exactly when my car was ready. More

I am always impressed with the effort put forth to make the showroom and service write area sparkle. The sales and service folks are always focused on my comfort and any concerns I might have. the showroom and service write area sparkle. The sales and service folks are always focused on my comfort and any concerns I might have. More

Had my vehicle in and out within half an hour. Very fast and efficient. My service advisor kept me updated and advised on how things were progressing. I was impressed. and efficient. My service advisor kept me updated and advised on how things were progressing. I was impressed. More

Check in was quick and friendly and wait time was less than expected. Pete got us in and out faster than he had anticipated and that is appreciated than expected. Pete got us in and out faster than he had anticipated and that is appreciated More

I arrived on time, they completed the oil change on time. A little more pricey than the drive-through shops, but hopefully their inspection was worth the money. A little more pricey than the drive-through shops, but hopefully their inspection was worth the money. More

I had some warranty work done here and they found the clips on the passenger side light were not holding on a GMC Terrain. This would cause the light to bounce when hitting bumps. It appeared like it wa clips on the passenger side light were not holding on a GMC Terrain. This would cause the light to bounce when hitting bumps. It appeared like it was flickering. They did give me a loaner car to drive which was helpful. They were not very good with communication on this issue. I had to call daily to find out what was going on. After they claimed the issue was fixed, I tested the car the same night and now both lights flicker! UGH! More

I got a call saying I could get a new lease for the same as my old lease or even less but I ended up paying more than a hundred and a quarter a month more. I didn’t care for the lying and deception but I th as my old lease or even less but I ended up paying more than a hundred and a quarter a month more. I didn’t care for the lying and deception but I think that is typical for auto dealerships. I had a 40 minute drive to the dealership for an appointment with a salesman who never showed up. And now my new vehicle has spent more time in your service dept than it has in my driveway. I keep getting all these surveys to fill out but I can’t tell you that Feldman is any better than any other dealership. More

TOP NOTCH. EXCELLENT.FAST, COURTEOUS and TOP NOTCH. EXCELLENT. FAST, COURTEOUS and PROFESSIONAL. These are just of a few of the positive words that come to mind to describe my experience TOP NOTCH. EXCELLENT. FAST, COURTEOUS and PROFESSIONAL. These are just of a few of the positive words that come to mind to describe my experience with your Service Department repairing my Equinox. I Could not be happier. More

I love my dealership. You guys are always helpful and there when I need ya. Friendly, fast and efficient. Easy to deal with and never a long wait there when I need ya. Friendly, fast and efficient. Easy to deal with and never a long wait More