Feldman Chevrolet of New Hudson - Service Center

I always tell my friends how much I like this dealership. I bought my last car from Damon and he was terrific. Everyone is friendly and helpful, I trust them to take care of my vehicle. I have worked with I bought my last car from Damon and he was terrific. Everyone is friendly and helpful, I trust them to take care of my vehicle. I have worked with Kevin, Joe and now Pete in the Service department and they are always professional, they go the extra mile with customer service. More

Kevin Crunk was very professional and a lot of help. Definitely coming back! I was in and out quickly and my car was in great hands. Definitely coming back! I was in and out quickly and my car was in great hands. More

Of all the service centers I’ve been to, Feldman Chevrolet of New Hudson is at the top of my list. Pete Jezdimir (unsure of the spelling?) makes service on my Silverado an absolute breeze. He is eff Chevrolet of New Hudson is at the top of my list. Pete Jezdimir (unsure of the spelling?) makes service on my Silverado an absolute breeze. He is efficient, courteous, professional, and always keeps me in the loop as to what’s going on with my truck, even when I’ve had to leave it overnight (which is an area where a lot of other service centers fall short). He deserves to be commended for his dedication to superior customer service. Thanks Pete! More

I had a great experience. I didn't have to wait long at all. The service employee that assisted me was very nice and kind. all. The service employee that assisted me was very nice and kind. More

It took almost no time it all upon dropping off my vehicle and picking it up. Service was efficient while also friendly at the same time. vehicle and picking it up. Service was efficient while also friendly at the same time. More

My service experience was great! They took care of me better than Novi. Jessica was awesome! I will be getting my service here from now on better than Novi. Jessica was awesome! I will be getting my service here from now on More

I took my vehicle in for service and waited at the shop. They were quick and did the job right. I was out in an hr! They were quick and did the job right. I was out in an hr! More

I am very disappointed w/ this visit and will not be returning. I brought my 2020 Blazer, which I had purchased at New Hudson MI Feldman Chevy, in for an engine light warning. The dealer said that an ob returning. I brought my 2020 Blazer, which I had purchased at New Hudson MI Feldman Chevy, in for an engine light warning. The dealer said that an object flew into my grill and broke several active grill shutters and cracked the horizontal plastic at the bottom of the grill. In the grill area was a rock the size of about my thumbnail that could not have possibly caused the problem which they claimed. Impossible that an object mysteriously flew in the grill, knocked out a few shutters from their position, then flew down and cracked the plastic on the horizontal surface without me knowing it. I am the only driver of the car and never had anything fly into my grill while driving. Of course I was conveniently provided the bad news 5 minutes before they were closing (after I called a few times on status) to be told "I've got some bad news...." Predictably they told me it's not covered by warranty and the dealership wanted to charge me $980.00 to fix it! I have bought two Chevy Tahoes (both of which were executive cars from Mrs. Feldman), an Equinox and most recently this 2020 Blazer (collectively over $200K in vehicles purchased) which were the last four vehicles my family purchased, all from this dealership. I am now taking my business somewhere else and will not return to Feldman New Hudson. As a very loyal buyer (1) I don't believe the diagnosis of the issue and was not offered any help on the cost which I would have thought my loyalty meant something. (2) I read many other similar issues like this where the dealer offered to split the cost, take a $100 deductible or similar to help out.... but nothing from Feldman on an issue that I do not believe happened in the way they claimed. Additionally, (3) they had my car in service for 2 full days on a hoist and did nothing and I had to call several times for status updates and was never proactively called until 5 minutes before closing. (4) No loaner cars were available for several weeks so I was inconvenienced without a ride for two days while they did nothing but tell me basically that I'm screwed. I have been loyal to this dealership for several years for all my new vehicle purchases and service needs. I am 100% done with this dealership and will not be back for service or any new car purchases. There is no shared loyalty and Feldman certainly does not value my business. I'll be sending a letter to GM corporate next. More

My husband William Axler brought my 2012Equinox in My husband William Axler brought my 2012 Equinox in yesterday, Nov 3, 2020 at 8:30 AM. He submitted a coupon for 15% off, however We DID NOT receiv My husband William Axler brought my 2012 Equinox in yesterday, Nov 3, 2020 at 8:30 AM. He submitted a coupon for 15% off, however We DID NOT receive ANY discount. More

Feldman was professional, courteous and timely. They were helpful, patient and really explanatory. Also, the protocols followed for COVID-19 were absolutely fantastic. Great job! helpful, patient and really explanatory. Also, the protocols followed for COVID-19 were absolutely fantastic. Great job! More