Feldman Chevrolet of New Hudson - Service Center

Excellent customer service and follow up from service and sales dept. I am already looking at what my next Chevy will be when lease is up sales dept. I am already looking at what my next Chevy will be when lease is up More

Excellent customer service and follow up from service and sales dept. I am already looking at what my next Chevy will be when lease is up sales dept. I am already looking at what my next Chevy will be when lease is up More

Service department at New Hudson can not hold a flame to the service department in Novi. Training is needed for sure please nothing was properly done. the service department in Novi. Training is needed for sure please nothing was properly done. More

I was disappointed that the employees were not wearing masks or not wearing them properly. All of the services that I had scheduled to be done were done, but I had asked that they clean the inside of my masks or not wearing them properly. All of the services that I had scheduled to be done were done, but I had asked that they clean the inside of my windshield, too. I was told that it was done, but all they had done was to smear the grunge that was there around and actually made it harder to see out of than if they had done nothing. Also, and this is minor, but still, they used to wash your vehicle without even asking when they did service, but apparently no more. The thing that really bugs me is that I purchased this vehicle there and at that time purchased 6 oil changes (of which I have used 2), but they NEVER offer it up. They always escort me to the cashier expecting me to pay again. I remind them, they look it up, and they send me on my way. They obviously didn't check when I brought it in even though I told them when I made the appointment. Friendly, did the minimal job to do the scheduled work, but zero effort above or beyond the call of duty (and no masks). C+ at best. More

Great experience. Kevin in the service department was very helpful and friendly. I had an oil change, tire rotation and had him look at my brakes. All in all a good trip. very helpful and friendly. I had an oil change, tire rotation and had him look at my brakes. All in all a good trip. More

Brought my car in twice for a coolant leak and they didn’t fix it correctly cause after I got it back the second time it began leaking again. didn’t fix it correctly cause after I got it back the second time it began leaking again. More

Good service very nice and help their fix everything i needed done for the winter and lend me a loaner until finish with work car needed done for the winter and lend me a loaner until finish with work car More

The truck is humming all long now. Thanks Kevin for working it out for me. I am sure i will be back for more maintenance. working it out for me. I am sure i will be back for more maintenance. More

You sent survey to my son and not me. He had to forward to me. Also no one called to tell me my vehicle service was complete, when I called they said that it was not done and I had them check because I dr to me. Also no one called to tell me my vehicle service was complete, when I called they said that it was not done and I had them check because I dropped it off the day before mu appointment for the oil change. More

Service on the car was quick and professional. I was a little concerned about masks. Despite all the signs around the building I saw at least three employees walking around interacting with people with no little concerned about masks. Despite all the signs around the building I saw at least three employees walking around interacting with people with no masks. More