Feldman Chevrolet of New Hudson - Service Center

The Feldman Chevrolet service departments need help. Their work "seems satisfactory", but their concept of "time" needs a little work. They seem unable to handle the customer demand. Perhaps they hav Their work "seems satisfactory", but their concept of "time" needs a little work. They seem unable to handle the customer demand. Perhaps they have a "constraint" like not enough work bays, or not enough qualified technicians... either way, the customer WAITS. This seems a foolish practice, with revenue being lost, because they are not able to "push the work through". eh? More

The service department did an excellent job in completing my oil change and tire rotation in a very timely manner. my oil change and tire rotation in a very timely manner. More

I made an appointment online the day before came in for just an oil change and to have a recall checked on my 2022 blazer ( that was not done) and was charged $160, i did not notice the bill until i got ho just an oil change and to have a recall checked on my 2022 blazer ( that was not done) and was charged $160, i did not notice the bill until i got home that day and i was just sick to my stomach over it, over how much i paid! I should have paid more attention to what they were doing . It included a tire rotation and fuel cleaner, i just had my tires rotated a month before and did not need any of those extras. I just came in for an oil change like in the past. I received a call for a survey and the agent apologized and said we can most likely make it right and was told Deborah Springer the service advisor that helped me when i pulled my car in would call me she was at lunch, of course i never received a call back, very disappointed. I have always like Feldman in New Hudson and was hoping to continue coming back for more oil changes. More

Deb did a great job keeping me informed and updated addressing my concerns about my wife’s car addressing my concerns about my wife’s car More

Super fast and friendly! Was able to get in same day and car was ready for pick up quickly. Was able to get in same day and car was ready for pick up quickly. More

Deborah great service advisor, always friendly, professional, and courteous. The service waiting area was clean and comfortable. professional, and courteous. The service waiting area was clean and comfortable. More

Deborah is awesome, and the service department did a great job with their work in the time they said they would do it. Very happy with Feldman Chevrolet! great job with their work in the time they said they would do it. Very happy with Feldman Chevrolet! More

Peter was extremely helpful and made sure my car was ready as quickly as possible for me. ready as quickly as possible for me. More

Quick, courteous professional service. Easy online scheduling. Free car wash was a pleasant extra! Highly recommended for your vehicle. Easy online scheduling. Free car wash was a pleasant extra! Highly recommended for your vehicle. More

I’ve had the worst experience ever! I took my car to the New Hudson location for my routine appointment for an oil change on June 7th. Almost a week later I started experiencing burnt s I took my car to the New Hudson location for my routine appointment for an oil change on June 7th. Almost a week later I started experiencing burnt smells, noises and my car hesitant to accelerate. I called the New Hudson location immediately and was told to bring my car in. Later that day I get a call from the service center and the lady says the issues were caused by the operator putting too much oil in my engine when he did my last oil change! I was so pissed and annoyed because that could have or did cause major damage to my engine and other parts of my car! I pick the car up and a day later the same stuff is still happening! Keep in mind I’ve only had my car for a year and a few months now. This situation has caused me so much stress and time. I’ve called and texted the number and nobody has yet to call me about this horrible issue! I spoke to someone last week and he said he was transferring my complaint over to service and nobody has responded yet. More