Feldman Chevrolet of New Hudson - Service Center

Deborah customer service at new Hudson Feldman's Chevrolet was awesome! The service I received was exceptional from her. She got back with me fast with answers to my questions and good options to ma Chevrolet was awesome! The service I received was exceptional from her. She got back with me fast with answers to my questions and good options to make my transmission repair pleasant. In my 50 years of owning GM vehicle's this was the best. More

Took it in for scheduled oil change and maintenance check. Personnel there are all friendly and professional. The work was done in the expected amount of time. check. Personnel there are all friendly and professional. The work was done in the expected amount of time. More

Deborah was great, I would give her a 5. And the service work itself appears to be fine. My issue is that the work cost more than $600 and I was not given a good explanation of what was done and the parts work itself appears to be fine. My issue is that the work cost more than $600 and I was not given a good explanation of what was done and the parts that were replaced were not returned to me, Deborah was at lunch when I picked up the vehicle, I asked the gentleman who helped me if I someone could show me what was done and he said no, he indicated that it was where it could not be seen. I get the impression from information on the internet for the parts on the invoice that this is not true. My impression of this Service Center is soured by brake replacement on another of our vehicles. I had to bring it back multiple times before they were able to get them to stop making a lot of noise. More

Debbie was very friendly and professional. Took the time to explain and showed photos of what other work needed to be done on the vehicle. to explain and showed photos of what other work needed to be done on the vehicle. More

Service received was OK, as expected. What I was confused abut was why my seat had been totally moved, not just moved back as I expected but height also. My steering wheel had been moved also and radio stati abut was why my seat had been totally moved, not just moved back as I expected but height also. My steering wheel had been moved also and radio station changed. I don't understand why all this occurred when it was only being move in and out of service bay????? More

Was greeted quickly by service department and wait was about an hour which was what I was told. about an hour which was what I was told. More

Thry had fast service, updated throughout the day. The car was done when it was promised. car was done when it was promised. More

always serviced my 2015 Chevy Impala at this dealership and have always been pleased. Deborah was my service tech and she is very pleasant to work with and very knowledgeable and have always been pleased. Deborah was my service tech and she is very pleasant to work with and very knowledgeable More

I would never recommend this place the service was bad and the customer service was rude and not helpful I've dealt with other Feldman dealerships and it was a good experience not here and the customer service was rude and not helpful I've dealt with other Feldman dealerships and it was a good experience not here More

Vehicle towed in without an appointment and the service department jumped right in to help repair my vehicle. It was repaired sooner than I expected and I can’t be happier. Great service. department jumped right in to help repair my vehicle. It was repaired sooner than I expected and I can’t be happier. Great service. More