Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,109 Reviews of Feldman Chevrolet of New Hudson - Service Center
For some time they have used a new appointment system. My appointments take longer now than before they started using that system. Time estimates after you arrive are typically very high. Typically it tak My appointments take longer now than before they started using that system. Time estimates after you arrive are typically very high. Typically it takes about three times the actual work time to have the vehicle ready. There seems to be no benefit to having an appointment system versus a first come first serve system. My last oil change took 1 hour and 47 minutes. Quality of repairs and work by the mechanics has been good. More
Best service ever! Best dealership experience I ever had! Exceptional customer service! Overall, optimal experience! Thank you! Best dealership experience I ever had! Exceptional customer service! Overall, optimal experience! Thank you! More
Deborah in the service department is always so very helpful. She works with me to get appointments scheduled and provides the scope of work details prior to starting the work on the vehicle. It is wond helpful. She works with me to get appointments scheduled and provides the scope of work details prior to starting the work on the vehicle. It is wonderful to work with such knowledgeable people that do their best to not only get the job done, but come up with the best solution for the situation. More
Courteous. Kind. Helpful. Considerate, Vince was great and did a fabooukus job to save me money and help with shuttle service to and from work. Kelly was extrem Kind. Helpful. Considerate, Vince was great and did a fabooukus job to save me money and help with shuttle service to and from work. Kelly was extremely nice as well More
Everyone was so nice and helpful during my visit! I wish I lived closer to come to this location more often. I wish I lived closer to come to this location more often. More
My car only ran 3 hrs after being serviced by Feldman. Was stranded on the road and called for help. All I was told is to have it towed to the nearest dealership. It has been 2 weeks and I am still out Was stranded on the road and called for help. All I was told is to have it towed to the nearest dealership. It has been 2 weeks and I am still out of a car awaiting a new engine. Feldman service knew that I was having issues and never even followed up on a service job that was absolutely their fault for engine failure. I give Feldman zero stars, especially Joe the service manager who wouldn't even take the time to come and speak with me when one of his services left me stranded. More
Mike was able to address my questions and concerns in a timely manner and did not waste time when I went to pickup my vehicle. timely manner and did not waste time when I went to pickup my vehicle. More
Vince was wonderful! Very helpful and friendly! And actually showed me where my car was in the lot. Usually I have to look for it. Very helpful and friendly! And actually showed me where my car was in the lot. Usually I have to look for it. More