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Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,172 Reviews

3,172 Reviews of Feldman Chevrolet of New Hudson - Service Center

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January 01, 2023

Dismissive! Treats you like your dumb. I’ve been to all three Feldman Chevy dealerships and this is by far the worst. A simple job that should’ve been handled in More

by flint185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
December 31, 2022

I've had all my service done here since I bought my truck and I was suspicious about whether or not my tires were actually being rotated or not as I've never been asked for the key to the wheel locks. Before More

by TIMBEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Basmajian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

TIMBEAVEN responded

Update: Bill Fohey called me back and we found resolution to the above stated issue. As it turns out it was a matter of miscommunication somewhere between the techs doing the work and whoever prints out the invoice. Bill went above and beyond to rectify the situation and I appreciate his efforts. What set me off was more than just the thought of paying for work thats not getting done. It seems like good customer service throughout all businesses is terrible these days. Between uncaring employees and apathetic management, it makes me want to pull my hair out. In my opinon, Feldman Chevrolet does in fact have outstanding customer service and i will keep going back.

December 30, 2022

Very poor communication about where we stand with our insurance company and when parts were ordered and when it would be finished. It took 8 weeks to get my car repaired. We were extremely unhappy More

by kerikendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul - collision dept
December 30, 2022

Great service, everyone was very friendly and helpful! I will return here for all my maintenance needs More

by caitlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kovary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Feldman Chevrolet of New Hudson responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2022

Got the oil change appointment on the same day. Oil change was done in less than 1 hr. Staff was very friendly. Gust lobby was good. More

by ANANTKEN
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 02, 2023 -

Feldman Chevrolet of New Hudson responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 29, 2022

Oil change took too long. I was in the lounge for 1.5 hours because time was spent putting together an estimate for new tires. I was very specific that I just wanted an oil ch More

by czbonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
December 28, 2022

Service department is always great to deal with. They got me in and out in no time! More

by ajryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Jan 01, 2023 -

Feldman Chevrolet of New Hudson responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

I was greeting with smiles and kindness. Everyone is always so kind. Amazing as always!!!! More

by holly.seaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service, Deborah.
Jan 01, 2023 -

Feldman Chevrolet of New Hudson responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

They were able to make a appointment on the day I needed, The vehicle was done when promised and staff was friendly More

by RMAXUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, I have forgot but there cards are in my truck
Jan 01, 2023 -

Feldman Chevrolet of New Hudson responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

Great place to take your car for service. Everyone is friendly, competent and strive to make your visit flawless. Your comfort is one of their priorities while you wait. If you don't, they'l More

by damredram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Would pick all but program won't let me, Mike Groff
Dec 29, 2022 -

Feldman Chevrolet of New Hudson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of New Hudson. We hope you have a great day!

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