Feldman Chevrolet of New Hudson

Cheryl treated me very professionally from the moment I entered the showroom. She met me at the door, and listened carefully to understand my needs. She acted quickly to match me to the right vehicle for entered the showroom. She met me at the door, and listened carefully to understand my needs. She acted quickly to match me to the right vehicle for me. During the transaction, Cheryl returned my phone calls promptly and kept me informed of the various steps of the sales process as they were completed. Since the sale was completed, Cheryl has called me on at least two occassions to meke sure I am completely satisfied. Cheryl is an asset to the Chevrolet team. If all of her customers receive the same attention as I have received, she will be a key piece of GM's resurgence in the U.S. market. More

The folks at the Liberty Chevrolet service department go out of their way to be helpful, friendly, and courteous. They've been efficient at fixing any problem I have come in with, and their prices are very out of their way to be helpful, friendly, and courteous. They've been efficient at fixing any problem I have come in with, and their prices are very reasonable. I have confidence that I can bring all my vehicles there, even if they're not Chevrolets, and get good, reliable service. More

I think this dealership provides outstanding customer service. I got a next-day appointment and was able to drop the car off the night before. The technician called me in the morning to tell me what wa service. I got a next-day appointment and was able to drop the car off the night before. The technician called me in the morning to tell me what was wrong (warranty work) and that it had been completed. When I went to pick up the car, I was greeted immediately and a new gentleman (I forget his name) was very pleasant and walked me to the cashier to check out. The car porter was friendly as well, and apologized for not cleaning the car better, but he did not want me to wait too long. I think that would be my only negative comment. I think they should wash the care immediately after the car has been repaired. Each time I have picked up my car, I have had to wait 10-15 minutes just to get the car cleaned...but I am happy they clean it. More

It's nice going to a dealership and not feeling like your getting the short end of the deal! These are real, honest people, and you get what you want, no pressure. Go buy a car, you won't be disappointed. Ve getting the short end of the deal! These are real, honest people, and you get what you want, no pressure. Go buy a car, you won't be disappointed. Very friendly staff not overbearing! Joe Klenk was a great salesman, and won't sell you a crappy car that is disguised as nearly new, you'll get a nice dependable care. This dealership gives a person what they deserve when car shopping, the opportunity to get something they love and can afford! More

Mark Moody, very nice and over and above what you would think a sales agent will do for you. Went out of his way helping set up extra work performed on my new Camaro more than once. I'm sure I will be back think a sales agent will do for you. Went out of his way helping set up extra work performed on my new Camaro more than once. I'm sure I will be back to buy my next car from this dealership for one reason Mark Moody makes the buying experience a Great experience. I do want to add that his co-workers are very pleasant to interact with very professional. Body shop gets a plus rating from me and also back in the shop they do a great job on service very professional you would think you are at a Indy pit stop those guys are good, they go over everything. And you get your car back spotless to me that's a double plus! Like I say I'm very happy and also glad this dealership is close to my home. Again Thanks To Mark Moody and all his co workers... Happy Regards, Mark Otley More

Great service! Im a returning vet they took care me with respect! Wont go any place else. If theres a problem they take care of it no question asked!! with respect! Wont go any place else. If theres a problem they take care of it no question asked!! More

I purchased a 2011 Malibu from Liberty Chevrolet on June 23. Between 400 and 900 miles on the vehicle I had four instances of steering wheel vibration. The intensity and duration of the vibration increase 23. Between 400 and 900 miles on the vehicle I had four instances of steering wheel vibration. The intensity and duration of the vibration increased each time. I took the car to Liberty Chevrolet Service on July 11. Approximately two hours after checking my car in for service, the service person told me there was nothing wrong with my car. I told him there was indeed something wrong with the car. He told me I was probably just feeling the vibration from Michigan's rough roads. I explained that the Oldsmobile Alero the Malibu replaced had 259,235 miles on it, this was not normal and was certainly not rough roads. He insisted there was nothing wrong with the car. I asked to speak to his supervisor who then instructed the young man to have another technician look at the car. After another two hour wait, I was again told here was nothing wrong with the car. I insisted that was indeed something wrong, explained that I did not feel safe driving a car that clearly had something wrong with the steering, and even asked the young man if I was his grandmother would he tell me the car was perfectly safe. He said yes and gave me my keys. I drove around to the sales area, confronted my salesman with the problem. He talked to someone, came back and told me the car was perfectly safe, there was nothing wrong with it and if I had further problems I should just call on star for a tow. I reluctantly left and approximately 250 miles later the steering wheel started pulling violently to the left. I was on the west side of the state. I had the car towed to Meyer Chevrolet in New Era, MI They gave me a loaner vehicle, contacted GM, and discovered that GM was having problems with the motor that controlled the steering on this car and that the motor should be replaced. I believe that the time Meyer Chevrolet spent contacting GM represented a fraction of the time Liberty Chevrolet spent telling me there was nothing wrong with my car. Meyer Chevrolet, a small town car dealer, understood the concept of customer service and went the extra mile to make inquiries about possible problems with this new vehicle. Liberty did not. I will not be returning to Liberty for service. I will go to Meyer when I am on that side of the state. I have heard that GM has recently recalled thousands of these Malibus for the problem I was having. More

A special had actually brought me into the dealership. However, as soon as I walked in it seemed as if that deal was off the table. They were not able to meet any specifications THEY advertised and quoted However, as soon as I walked in it seemed as if that deal was off the table. They were not able to meet any specifications THEY advertised and quoted me a whopping $2500 to have A/C dealer-installed. While they were friendly, I walked out feeling as if they were trying to screw me over. More

My boyfriend and I stopped in at Liberty Chevrolet and Mike Seacord helped us narrow down what we really want in a vehicle. He was very efficient and informative. Even though we did not purchase a vehicle Mike Seacord helped us narrow down what we really want in a vehicle. He was very efficient and informative. Even though we did not purchase a vehicle on that day we plan on coming back purchasing one in the near future and we look forward to having Mike Seacord help us out. I wish all salesmen put thier heart into their job as much as Mike does. More

Wow!!!!!!!! What an amazing experience:) Liberty Wow!!!!!!!! What an amazing experience:) Liberty Chevrolet and Mike Seacord were AWESOME! I was looking for a vehicle that would meet me and my fam Wow!!!!!!!! What an amazing experience:) Liberty Chevrolet and Mike Seacord were AWESOME! I was looking for a vehicle that would meet me and my families needs. My son and I stopped into Liberty Chevrolet in the summer of 2009 and was greeted by a smiling red headed sales person. Mike Seacord listened and understood what we were looking. He knew I wasn't able to do anything right away. He periodically phoned to inform me of what was "out there" and to touch base. I finally decided in November 2010 to make my final decision. Mike was honest, fair and went above and beyond to solidify the lease. I love my 2011 Chevy Traverse AWD! Mike called afterwards to make sure I was happy with everything. This is my 9th time deciding on "what car to get?" Honda/Ford/Chrysler/GMC/GM vehicles and without a doubt this has been the best experience I have ever had. Thank you Mike and Sam Atone at Liberty Chevrolet! I highly recommend you. Lisa Leeman More