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Feldman Chevrolet of New Hudson

New Hudson, MI

4.6
5,477 Reviews
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30400 Lyon Center Dr

New Hudson, MI

48165

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Showing 5,477 reviews

August 03, 2021

I actually purchased a vehicle from the Novi location after inquiring at a new hudson. Dave M, actually sent me an email congratulating me on the purchase. This impressed me. I knew my wife was wantin More

by KNIEGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave M,
August 03, 2021

Service manager was very helpful. Repair required two trips to service to resolve issue. Vehicle was not fully checked out prior to release to customer. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete in service
August 03, 2021

My salesperson was very knowledgeable about the new technology. She demonstrated smart park . She was able to find me the features I wanted on the car and got it delivered from Iowa. More

by barbhayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Lehman
August 03, 2021

Be. Lance was very accommodating and was patient Be. Lance was very accommodating and was patient in answering our questions. He gave us all the time and chance to test drive and went into det More

by ARABELBUOT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ebey
August 03, 2021

Tom was great helping me to get me in the proper car at the right price. His expertise was greatly appreciated and working with him and the dealership is an experience I’ll recommend to others More

by EMZDC2528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rollison
August 03, 2021

Every step of the way was professionally done . Your team kept me informed and went out of the way to make sure everything was done in a timely fashion More

by DES7272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Great service and communication through the whole process. I would highly recommend friends and family to purchase a car from Ryan and the Feldman Chevy. More

by 2021Tahoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Plate
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Took my car in and gave me an oil change and inspection, was done at the end of the day. Very friendly and efficient on a Saturday. More

by ACCENG0514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hufeld
August 02, 2021

The final work was good. But the day I turned my car I was told 2. 2 weeks turned into 3 then 4 and finally 5. Every time I called I got incomplete excuses. I had to call them no one ever called me. I More

by goromtg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Collision center personnel
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. We always strive to provide the best customer experience, I would like to hear more and help in any way possible. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

August 02, 2021

Had car for 12 days, difficulty diagnosing, picked up car and engine light on again on way out of service driveway, took back and had loose wire. Car should be test-driven before given back to customer. Rent More

by LM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Deborah
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. We always strive to provide the best customer experience, I would like to hear more and help in any way possible. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

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