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Feldman Chevrolet of New Hudson
New Hudson, MI
5,471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
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Showing 5,471 reviews
August 25, 2022
As is always the case, a terrific experience both on the Service and New Car Sales side. Service and New Car Sales side. More
by MRUE
Verified CustomerEmployees Worked With
August 25, 2022
I scheduled an appointment and Ryan Plate was quick to help out . I explained what I needed and he listened . Ryan didn't try to push anything on me that I didn't need . The overall process was painless . help out . I explained what I needed and he listened . Ryan didn't try to push anything on me that I didn't need . The overall process was painless . The enviroment was chill and relaxed . I was not able to take the vehicle home due to me having my company vehicle there so Ryan scheduled to have the vehicle delivered . Top notch sales team . More
by rubenvonsaldivar
August 25, 2022
My mom bought a vehicle from Ryan and she referred me to him. He was patient, worked with my budget, and I was able to walk out with the vehicle I wanted as a first time vehicle buyer. I am extremely happy him. He was patient, worked with my budget, and I was able to walk out with the vehicle I wanted as a first time vehicle buyer. I am extremely happy with my overall experience. I will be referring people to Ryan if they need a vehicle too. More
by griffin.kayla23
Employees Worked With
August 24, 2022
Would come back for my next vehicle. Hopefully hybrids are available at that point. Convenient location for sure! Hopefully hybrids are available at that point. Convenient location for sure! More
by justin8197
Employees Worked With
August 24, 2022
I purchased this 8/1/22, and immediately needed steering column repairs. I felt this should have been repaired before selling the vehicle, but am grateful they're repairing for no cost as it was sold used-a column repairs. I felt this should have been repaired before selling the vehicle, but am grateful they're repairing for no cost as it was sold used-as is. Setting the appointment and dropping off wasn't a problem working with Pete; however, when attempting to find out what was wrong with the vehicle and if it was ready for pick up is where I became frustrated with my experience. I knew Pete was out of town and the rest of the service team definitely dropped the ball. I had to call multiple times, and in the end, had to involve my sales rep in order to communicate with the service team. No one in service would call me still; I could only text the service manager, no call. I was told it needed a part that would be delivered in 3-7 days, and eventually told it was ready to be picked up. The shuttle ride was pleasant, but then upon arriving to the dealership the manager did not speak with me, they had the shuttle service person give me the papers to sign. There is also nothing on my service papers to see what/if they did anything but a test drive. The other man that was in the service area I spoke with, who I'm assuming is the manager (did not get his card or name), said the part was ordered the 12th and he would call me when the part was in. This was on 8/15, and have never been contacted, and feel I will once again have to reach out to try to find the answer. Since purchasing the car from Feldman, this has not been a great experience. When following up and having to go back, I hope I'm able to work with Pete again and have better communication. More
by aherndon09
Employees Worked With
Pete Jezdimir, Service Manager name not given
August 23, 2022
Feldman Chevrolet did the service quickly and had my car washed and ready when I came to pick up. Al and Cindy took great care of me at checkout. Attended to me quickly, helped me use my points and coupons washed and ready when I came to pick up. Al and Cindy took great care of me at checkout. Attended to me quickly, helped me use my points and coupons and had me on my way in a matter of minutes! More
by PPEBBLES
Employees Worked With
Al and Cindy
August 23, 2022
Worse service ever, denied a claim because it "may" not be covered. I just cannot figure out how they can deny a warranty claim by guessing. They know you cannot go without your vehicle so you are stuck be covered. I just cannot figure out how they can deny a warranty claim by guessing. They know you cannot go without your vehicle so you are stuck paying their bill even though you bough an extended warranty. They get you on the sales side saying the warranty was great, but they won't cover a simple repair that should be covered. More
by CHRISTAMINER0
Employees Worked With
Alec Seestadt
