Feldman Chevrolet of New Hudson

I made an appointment, but it took them a week to look at my problem. They never said it was likely to take more then a day. Then it took another week to fixe it. I told the service manager they need to b my problem. They never said it was likely to take more then a day. Then it took another week to fixe it. I told the service manager they need to be more forward with the repair timing, that they have a customer service problem and was told no, they don't have a problem. Over the two weeks my vehicle was there I was only given one update that I didn't have to call them to get myself. More

I gave three stars because of a few unpleasantries. #1. The receptionist is not very friendly in person or on the phone. She is the first person you see when you walk through the door and a first im #1. The receptionist is not very friendly in person or on the phone. She is the first person you see when you walk through the door and a first impression on the dealership. A pleasant smile and greeting would be nice. After my purchase I had a very important and urgent question for someone in finance. The first three times I called, I was transferred to someone's voicemail where I left urgent messages (#2). My last call to her was to ask and plead to talk to a human. She kept transferring me to voicemails. As I continued to call back, instead of answering the phone, she began transferring me. She must've recognized my number and was too lazy to go find someone for me. I don't no her name but if she is one of the personnel below, I would give her one star. Do you guys call your own dealership to see how customers are treated? #3. I left several urgent voicemails to several dealership personnel including the general manager and never received one call back, not one. Finally and I am very thankful for Bryan Milder, when I contacted him, he walked down to finance and within 10 minutes I received a call from the Finance Manager (Jeff??) and my urgent concern was resolved in less than 5 minutes. #4. I have bought houses in less time than it took to complete financing on my truck. I was there for over two hours, then I got into the "New Guy" at least that's what he told me. This was not a very pleasant experience. I am very thankful for Bryan's attitude and professionalism. More

Casey in collision was awesome he had great communication with me anytime I called which was alot and that turned into humor between the two of us which help me because I had not had to deal with this and my with me anytime I called which was alot and that turned into humor between the two of us which help me because I had not had to deal with this and my vehicle for a very long time. More

The people that I dealt with were very helpful and knowledgeable. They took good care of me. knowledgeable. They took good care of me. More

Greg Green was outstanding. Would highly recommend his service and professional handling of all my questions and concerns. Would highly recommend his service and professional handling of all my questions and concerns. More

You would not believe what Feldman Chevrolet of New Hudson did! Catch this: I bought a Town & Country and the next day it wouldn’t start. The problem was intermittent so apparently it had not shown up Hudson did! Catch this: I bought a Town & Country and the next day it wouldn’t start. The problem was intermittent so apparently it had not shown up when they were vetting it. The sales manager, Howard Wickings, went to work and not only did he and their team of mechanics keep working on trying to locate the problem (a broken TIPM which is a very sneaky fix) they eventually decided to ship it out to a Chrysler mechanic at another dealership to locate and fix it! The whole process took patience and time, which they gave me. They also supplied me with a loaner the entire time they had my car and – get this! -- reimbursed me for my first car payment! I would recommend Feldman of New Hudson to anyone, hands down. They have integrity. More

service was easy to schedule. service attendant explained all the option available and what the charges would be. was treated as a valuable coustomer. service attendant explained all the option available and what the charges would be. was treated as a valuable coustomer. More

Joseph and the group at Feldman always do a great job and I will contuie to get my oil changed there. I will contuie to get my oil changed there. More

Working with Austin at Feldman Chevrolet in New Hudson, has been a great experience for me! This was the first purchase I’ve made for a vehicle. He got me into a truck that fit my needs and I drove away wi has been a great experience for me! This was the first purchase I’ve made for a vehicle. He got me into a truck that fit my needs and I drove away with a 2023 Chevrolet Silverado 2500HD CUSTOM in about 3 days from the time I applied for a loan. Austin is a hard worker and knows how to get the job done! I would recommend Feldman Chevrolet of New Hudson to anyone looking for a nice vehicle. More

The experience was great and very efficient. Greg is the best! His best qualities are he is by no means pushy and he can multi-task like no other. Greg is the best! His best qualities are he is by no means pushy and he can multi-task like no other. More