Feldman Chevrolet of New Hudson

I dropped my car off for a scheduled service appointment for a warranty repair. After a day and a half they had not even done the diagnostic evaluation. I was told that my car had to sit there for days unti for a warranty repair. After a day and a half they had not even done the diagnostic evaluation. I was told that my car had to sit there for days until someone was free to check it and I would need to rent a car in the meantime. I was in contact with the dealership multiple times the following day and shared that I needed my vehicle and told them what time I would be there. When I arrived, they told me that my car had just been put up on a hoist, so I had to wait for them to take it down. Poor communication all around and really disappointing. I made an appointment at another dealership and my car was checked out at the scheduled appointment time and fixed in less than an hour. More

Once again, Deborah Springer and the service team at Feldman did an outstanding job. The staff was able to quickly diagnose and repair the issue with my vehicle. I highly recommend Feldman Chevrolet o Feldman did an outstanding job. The staff was able to quickly diagnose and repair the issue with my vehicle. I highly recommend Feldman Chevrolet of New Hudson. More

I got my car less time than I expected the crew were amazing and very professional I would recommend Feldman of new Hudson to all my friends and family thank you for all you do. amazing and very professional I would recommend Feldman of new Hudson to all my friends and family thank you for all you do. More

Anna Le Blanc, was doing her best to help up lease within our budget, she was very professional in doing her job. Thank you again Anna Mona our budget, she was very professional in doing her job. Thank you again Anna Mona More

Gregory Greene was outstanding! He will get my business again I will be referring my family and friends to Gregory Greene He will get my business again I will be referring my family and friends to Gregory Greene More

The service people at this dealership are extremely Prompt, professional, and friendly. They provide quality work Prompt, professional, and friendly. They provide quality work More

Gave them a second chance at getting repair business. Big mistake. Final work was good, but communication, timing, and interaction with both my insurance company and me was beyond unprofessional. Feldman Big mistake. Final work was good, but communication, timing, and interaction with both my insurance company and me was beyond unprofessional. Feldman was not an approved repair for facility for my insurance (Farmers) and I would NEVER use them again. Embarrassed to have insisted to have the repair done here. My bad. More

Friendly, caring, patient, knowledgeable employees, quality work. Service department amenities are pleasant and close. I had.contact with Service Adviser, Dispatcher, Driver, Technician and each was a quality work. Service department amenities are pleasant and close. I had.contact with Service Adviser, Dispatcher, Driver, Technician and each was a vey impressive experience. More

Dealership is wonderful. Pete in repair shop is excellent. He shows great customer service skills and his knowledge is extreme. My problem is with GM. Apparently my shift Pete in repair shop is excellent. He shows great customer service skills and his knowledge is extreme. My problem is with GM. Apparently my shift harness was defective. It kept telling me to "shift to park" to shut my car off. It was in Park. Every article I read on this, says that there should be a recall on this problem. Apparently GM would rather charge their customers $800 rather than fix their problem. Very poor customer service on GMs part! They need to look into this and correct their mistake! More

They tell you when your car will be done and then two hours later you call to see if done and it's NOT.. service is terrible. hours later you call to see if done and it's NOT.. service is terrible. More