Feldman Chevrolet of Livonia
Livonia, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I thought the days of hidden fees were over, but not at this dealership. When I first called about a truck, Sam told me it a certified pre-owned vehicle, however after I test drove the truck, liked it, Do this dealership. When I first called about a truck, Sam told me it a certified pre-owned vehicle, however after I test drove the truck, liked it, Don Mann (the finance guy) says, oh no, customers have to pay the $1000 fee to fill out the paper work, the work's done, but to fill it out with Chevrolet they have to charge the customer. Then he went on to blame me (the customer) for not reading the fine print; then Don goes on to arrogantly say, "we're a 60 million dollar company, we don't need to play games or have hidden charges." I don't recommend this dealership...terrible experience. More
I get a call from Feldman Livonia to come in for a vehicle trade. I ask if my salesman is there and was told yes. When I arrive my salesmans nowhere to be found so they give me the new guy. Should vehicle trade. I ask if my salesman is there and was told yes. When I arrive my salesmans nowhere to be found so they give me the new guy. Should have left. I ask for a truck that can tow a travel trailer. He shows me 4 that are base models. I ask about one with a different engine that tows more and am told they cost way more. And not an option. Told him I need payments around 400 and he comes back at 500. I say no he talks to big brother who comes back at 430. xxx. Again should have left. I said no money down and he sneaks in 500 cash xxx. So I get this base truck for 440 a month. Go home and research a model that’s 4000 less has more options and is a better truck. I’m pissed so dealer tells me to drive and he will take care of it. I take off work drive 40 miles only to be told they are not willing to give me the better model I was lied about the day before. Call manager Fred and he says he’s sorry he can do nothing. Well Feldman you win way to go you got your money and could care less about your customers. High pressure sales instead of doing the customer right. Shameful and lost a customer. DONT GO HERE More
I had a horrible experience with the employees at this location. They were condescending and rude. They blatantly lied about their rebates and dealer fees. If i had not spoken to other dealerships, they w location. They were condescending and rude. They blatantly lied about their rebates and dealer fees. If i had not spoken to other dealerships, they would have fooled me. I am ashamed that a dealership would try to deceive customers. When I began to mention actual numbers, they were condescending. To put it into perspective, I was told that the best deal they can give for a chevy equinox was 350 per month WITH 3k down. Another dealership quoted me 210 per month with only 1k down. Feldman was beyond disrespectful. I promise you, you can find better customer service and deals at any other dealership. DO NOT COME HERE. More
Never again would I ever buy anything from. Feldman Livonia.They are a total ripoff! Sales department very bad! Just be careful when dealing with Feldman chevy. Livonia.They are a total ripoff! Sales department very bad! Just be careful when dealing with Feldman chevy. More
Very satisfied with the new Trax I purchased on 9/1.. Adam Davis is great!! I would come back again for sure.. Also would recommend to friends and family..😀 Adam Davis is great!! I would come back again for sure.. Also would recommend to friends and family..😀 More
Trash experience here. Take your money elsewhere and get real customer service where you’re respected and appreciated. I got the “possible broke black guy” treatment here. I was told “ we only do test drive real customer service where you’re respected and appreciated. I got the “possible broke black guy” treatment here. I was told “ we only do test drives AFTER a credit app, to be sure you can afford the vehicle be financed .” I’ve never felt do insulted. He went into detail about how it isn’t personal, and it’s just policy. But if that’s in-fact the case I could have been told this days ago when i made the appointment to test drive. Wasted my time and insulted me. I wish i could give this place negative stars. More
Bill Kief is truly an asset to Feldman Chevorlet. He KNOWS how to LISTEN to the customer and the customer satisfaction becomes a priority. He is not only a hard working, dedicated salesperson, he is a KNOWS how to LISTEN to the customer and the customer satisfaction becomes a priority. He is not only a hard working, dedicated salesperson, he is a kind, honest and considerate person. We will do our best to refer to Bill when talking vehicle sales. We wish him the very best, always. And we send sincere thanks for his help and professionalism with our Equinox lease. Sincerely, Dwight and Jane Ray More
Housam was a great guy to deal with. He went out of his way to get me a great deal on my corvette. I’ll definitely be sending business his way! Thank you. way to get me a great deal on my corvette. I’ll definitely be sending business his way! Thank you. More
Awesome buying experience Thank you to Feldman Chevrolet for my recent experience in purchasing my Equinox. The entire staff was extremely courteous and helpful especially my s Thank you to Feldman Chevrolet for my recent experience in purchasing my Equinox. The entire staff was extremely courteous and helpful especially my salesman Bill Kief. Bill did a wonderful job of finding me the perfect vehicle. More
Completely satisfied Very efficient! Lindsberg Pettway was amazing. I was recommended to him and he was exactly what I was told he would be. He was determined, patient and Very efficient! Lindsberg Pettway was amazing. I was recommended to him and he was exactly what I was told he would be. He was determined, patient and a blessing to me and my family! Thank you! More