Feldman Chevrolet of Livonia

Working with Jacob at Feldman Chevrolet of Livonia was great, the whole process was quick and easy and they took great care of me. great, the whole process was quick and easy and they took great care of me. More

Usually the service is great, but I requested a part more than a month in advance and when I got to the dealership for the repair the part wasn't there than a month in advance and when I got to the dealership for the repair the part wasn't there More

I saw Vicky yesterday and she was amazing! ! She helped me find exactly what I wanted and it was super easy, in and out! I love my new car! ! She helped me find exactly what I wanted and it was super easy, in and out! I love my new car! More

Vicky Elias is an outstanding salesperson. She is professional, helpful and personable. I would highly recommend her to anyone looking for positive experience in purchasing a vehicle! She is professional, helpful and personable. I would highly recommend her to anyone looking for positive experience in purchasing a vehicle! More

The dealership is huge with lots of cars on the lot, it did take little while but Jacob found us the perfect car at a decent monthly price. did take little while but Jacob found us the perfect car at a decent monthly price. More

Very clean, organized, and the employee are very nice. I am looking forward to coming back for my next lease or purchase. I am looking forward to coming back for my next lease or purchase. More

Jacob was incredibly helpful throughout the process and helping find the car I was looking for. helping find the car I was looking for. More

Great service very friendly and helpful. Everyone was great most of all Vicky and all. Everyone was great most of all Vicky and all. More

We purchased a 2019 Chevy traverse from Feldman. We were asked if we wanted to purchase an extended warranty. My husband was very apprehensive because he had purchased a warranty from another Chevy We were asked if we wanted to purchase an extended warranty. My husband was very apprehensive because he had purchased a warranty from another Chevy dealership and that company went out of business. The finance person we were working with assured us it was a very good company and the warranty for $4000.00 was everything covered including windshield replacement ding repairs and so forth and so on. We purchased the warranty and used it a couple months back. We took the car to our nearest dealership and was told that we had to pay the $170.00 diagnostics fee because the warranty company said that it had to go to Feldman unless Feldman would release it to the other dealership. Of course they would not so I pay the 170.00. Now we were having issues with the back wiper being stuck, gear shifter saying it’s not in park and infotainment software needs an update. So I take it to Feldman. Chuck from Feldman doesn’t call me back to say what they found or if it was covered. I call Chuck and he says oh I just got off the phone with warranty company. Nothing is covered! If it was the front wiper motor it would be but not the back🙄how stupid is that! Ok well good news we did find the rear steering link is in need of replacement and that is covered but you still have to pay the diagnostic fee! What! Wow so now I have a $100.00 deductible for the problem they found that I didn’t know about and the 170.00 diagnostic fee which should be covered by warranty if they found something wrong that was covered. Chuck told me that the steering link wasn’t found during diagnostic check. The technician just heard it while driving. I said to Chuck if I purchased the $4000.00 extended warranty through this dealership and was assured it was bumper to bumper but covers only the front wiper motor not the back shouldn’t they argue that for me? Chuck was extremely rude! I will not purchase another sales pitched warranty again! It’s very deceptive! I will not buy another car from Feldman! I will not have any vehicle I own serviced by Chuck or Feldman! More

Overall good experience. The car we were intrested in seeing and booked an appointment to see was sold just before we arrived. So if you see a car you like go see it right aw The car we were intrested in seeing and booked an appointment to see was sold just before we arrived. So if you see a car you like go see it right away as they will not reserve it for you. Luckily they had other options that worked out for us and the car has been great so far! Also staff was very friendly and the price was fair, but making an appointment seems pointless as nothing is reserved. More