Feldman Chevrolet of Highland

Outstanding job Rich Ockerman Thanks for all your help I really appreciate your efforts recommending the issues that needed to be addressed really appreciate your efforts recommending the issues that needed to be addressed More

The salesperson (Corbyn) was outstanding! Made the experience hassle free and fast. Will definitely purchase there again. Made the experience hassle free and fast. Will definitely purchase there again. More

I seen a truck on there website that just came in. I went on Friday and Ben was the first person to greet me. Told him which truck I was interested in and within minutes I was test driving the truck. I went on Friday and Ben was the first person to greet me. Told him which truck I was interested in and within minutes I was test driving the truck. Told him I wanted it. We worked out a great deal and with a few hours I drove my new/used truck home. This is my third car purchase through them and every time has been great. Thanks Ben More

Manager was a complete xxx. Salesman and Finance were good. I walked out because of Manager. Fyi: I am a woman and he made me know that. Asked for $500 off of used car. No, way Salesman and Finance were good. I walked out because of Manager. Fyi: I am a woman and he made me know that. Asked for $500 off of used car. No, way shape or form. He could have, he just didn't want to. I got it loud and clear! More

Very easy deal. Went in and looked at a vehicle that was set out for us prior to our arrival. First 5 dealerships we tried going through never produced a single ve Went in and looked at a vehicle that was set out for us prior to our arrival. First 5 dealerships we tried going through never produced a single vehicle for us to look at that was discussed over the phone we had set appointments up to go look at. The salesman Ben was very easy to work with, no hassles and down to earth guy. I’d seek him out again when it’s time for another car. I’ll be going back to Feldman for our next purchase. More

5 STARS to Eric Swiden, he kept me updated on my car that I had ordered. Went above and beyond to make this deal go as smoothly as possible. Love my new 2024 trax. Thank you Eric Swinden. Feldmans in h that I had ordered. Went above and beyond to make this deal go as smoothly as possible. Love my new 2024 trax. Thank you Eric Swinden. Feldmans in highland Park. More

Inexperienced staff, financial mistakes and poor management communication. Excuses for mistakes and lack of accountability. management communication. Excuses for mistakes and lack of accountability. More

I turned my 2021 Colorado lease in at this dealership. A truck I took great care of and had 20,298 miles. My payoff on this vehicle was 28,000+ , I was told I would be given additional money if my vehicle A truck I took great care of and had 20,298 miles. My payoff on this vehicle was 28,000+ , I was told I would be given additional money if my vehicle appraised for more than what my payoff was. They said the payoff was a wash. I looked up the same truck with 25,000- 30,000 miles more at multiple dealerships and they were selling for 34,000-37,000 and questioned them! I understand they need to make a profit on vehicles they are purchasing and reselling. I was beyond irritated and feel taken advantage of- maybe because I am a woman! $10,000 more 😡 -my truck is listed for 38,574, I think this is shady. I would never recommend Feldman Chevrolet in Highland- I don’t know how they are listed as number one customer service. More

BEST salesman ever! Jeramy Went to bat for me to get me what I wanted & was so nice. I felt like we were friends by the time I left Jeramy Went to bat for me to get me what I wanted & was so nice. I felt like we were friends by the time I left More

If I could give a zero star I would. I only made my purchase from Feldman because after much searching they had exactly what I wanted. The person who I was dealing with didn't seem to k I only made my purchase from Feldman because after much searching they had exactly what I wanted. The person who I was dealing with didn't seem to know much because he keep saying "let me go ask Jason about that". First they put items on the purchase agreement that I never asked for and didn't want. I was told it was something they had to add, but after letting them know I felt they were taking advantage of me they all of a sudden were able to take some of them off. This vehicle was advertised as Certified Pre-owned. When I asked questions about warranty for Certified Pre-owned vehicles I was told I would have to purchase it, They said they don't do Certified Pre-owned because they are a GM company that offer CarBravo. On their website they advertised Certified Pre-owned vehicles. I've bought other Certified Pre-owned vehicles and was never told that before or had to buy the warranty. I asked about running boards for the vehicle and they checked with their service department. I was told they only had one type in stock so I made arrangements for them to be put on the truck. When I went to pick up the truck they weren't on it. I was told they were on back order. My brother took me to pick up the truck, he walked into the dealership a little while after me and was asked "are you looking for your old lady", not only did he think it was degrading, but also very unprofessional. I asked if they could do any better on the price. They said they could but only if I used their financing. When I signed papers I had to sign a paper that stated I got a dealership orientation tour which i didn't get because it was closing time. I was told I would get it when I picked up the truck, but I never got it. The truck was supposed to be detailed and ready to go when I got there, but it wasn't. I'm a woman and they were trying to take advantage of me from the minute I first walked through the door. If this truck wasn't exactly what I wanted I would have walked out and told them to keep their truck. More