Feldman Chevrolet of Highland
Highland, MI
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My 2009 Malibu was about to expire and we needed a new vehicle. A few months before this time Thomas Rollison introduced himself by e-mail. The timing was right as we needed a new salesman to do business vehicle. A few months before this time Thomas Rollison introduced himself by e-mail. The timing was right as we needed a new salesman to do business with. Thomas couldn't have more helpful. When we finally met face to face I was presently surprised to find that Thomas was a retired Marine. My nephew is also a Marine so we hit it off right away. his knowledge of the Chevy line of vehicles was exceptional. We initially wanted a new Chevy Cruze but opted for another Malibu as the deal was better. Thomas got us just what we wanted with his tireless efforts and by taking care of everything that was necessary. He even took care of the lease return to U.S. Bank without myself doing anything but the first call to the lesser. Jay Chevrolet is lucky to have such an aggressive and knowledgeable salesman that takes the time to know his customers and their needs. The whole staff at Jay Chevrolet did a great job getting us into our new Malibu. Once again I am proud to be a GM employee and a customer of the best built cars and trucks in America. God Bless America More
I needed a new car for my college student and found exactly what I was looking for at the right price. The salesman and team were able to handle the complete sale in a few hours. It was a very pleasa exactly what I was looking for at the right price. The salesman and team were able to handle the complete sale in a few hours. It was a very pleasant experience. More
Tom was very professional as a salesman, and not pushy like the other dealerships we had visited. We looked for two weeks before we decided on a vehicle, and when we did, Tom even went the extra mile in d like the other dealerships we had visited. We looked for two weeks before we decided on a vehicle, and when we did, Tom even went the extra mile in driving the car to the house to let my Mom test drive it. I have never even heard of this being done before! It made a world of difference to her. And she is the one who needed to be happy with the transaction, Tom knew this and made sure of it! All I can say is thank you to Tom and Tony for their friendly and professional service. More
This review is regarding Tom Rollinson(SIR)-1. very good looking-especially when you're as old as I am. 2. Very knowledgable about the product. 3.Paperwork was prepared and presented in an orderly and under looking-especially when you're as old as I am. 2. Very knowledgable about the product. 3.Paperwork was prepared and presented in an orderly and understandable manner. 4. Very complete in showing me the different mechanical aspects of the vehicle. 5.Made a point to show me specific functions of the car-I have rheumatoid arthritis and the first feature he pointed out was that I could open and close the trunk using the fob-he also noticed I had coffee in my hand both times I came in and pointed out the conveniently located cup holders on my first visit-very observant.6.Was clear,concise and correct in all communications with me.7. Was aware of my safety walking as there was snow on the sidewalk and water on the floor inside the door and he pointed both out to me. 7. Had no obvious Marine tatoos, took my advice not to date women under 16 years old and the M for Marine on his forehead is almost invisible unless you look carefully. All kidding aside he was extremely clear,knowlegable,concise and appropriate in all manners of communications and I actually enjoyed being addressed as SIR. The three employees I dealt with were all excellent and I would highly recommend Tom Rollinson(SIR)and your dealership to anyone interesting in buying a car. Sincerely-N.Neville-RN-ER-Trauma (MAM) Couldn't resist the joking-as my sons tell me,"Mom-you need to get out more." Now with my Equinox I defintely will-if your local in the area you'd be smart to watch out for a little old lady with slower reflexes driving faster then the speed limit. I LOVE MY NEW EQUINOX. More
I bought a malibu LT Tom Rollison was very helful and professional as well. Mark in finance pushed all of the right buttons.The entire experience was positive.Thank You Jay Chevrolet. professional as well. Mark in finance pushed all of the right buttons.The entire experience was positive.Thank You Jay Chevrolet. Richard Wright More
Just purchased our EIGHTH vehicle from this dealership. Always great price on trade-in, always very professional and friendly. We drive 40 miles one way to do business here. Tony Torre Sales Manager goes o Always great price on trade-in, always very professional and friendly. We drive 40 miles one way to do business here. Tony Torre Sales Manager goes out of his way to make sure our needs are met. More
I have purchased 3 vehicles from Jay chevrolet and the sales staff was excellent to work with. Tom Rollison did a great job with my vehicle needs, answering questions, and delivered my vehicle on time wi sales staff was excellent to work with. Tom Rollison did a great job with my vehicle needs, answering questions, and delivered my vehicle on time with all the the options and acessories I wanted. More
I visited Jay Chevrolet with my wife to look at a new Tahoe. Im im the market for a new vehical and a really good friend of mine mentioned going to Jay. When we arrived, we were greeted with friendly smi Tahoe. Im im the market for a new vehical and a really good friend of mine mentioned going to Jay. When we arrived, we were greeted with friendly smiling faces. I asked for Mike Pawelski, as my friend reccommended him. Wow! Mike was very helpful and genuinely interested in what we were looking for. He took the time to listen to our needs first, then the things we wanted in our new truck. He made many suggestions about features the Tahoe has to offer and we spoke extensively about them. The quality of the time we spent with Mike was great, the time passed quickly as he shared information about our new Tahoe. We werent set on a color when we got there and he took the time to go through our options and make a couple suggestions. In the end, we chose black. Standard, I know, but very sleek. Our decision was based on Mike suggestions. Overall my experience at Jay was amazing. Never have I purchased a car from a place where I felt no pressure to buy. When I spoke to Mike, it was like I was talking to family. I guess, thats how it is now, because I am now forever going to be a Jay Chevrolet customer. Thanks Mike for a great experience, and thanks Jay Chevrolet for our beautiful new truck! More
I had the pleasure of working with the employees at Jay Chevrolet. From the first moment you walk into their dealership, you know there is something different about this place. The entire staff, from finan Chevrolet. From the first moment you walk into their dealership, you know there is something different about this place. The entire staff, from finance to service, were quite helpful. Not only did they care about me, but they also took the time to help me find the right vehicle. It is a No pressure experience. If you want a place that will be comfortable, enjoyable and relaxing then look no further! More
We have purchased several trucks from Jay Chevrolet over the last 15 years. They are a quality dealership that strives for excellence. They make sure that your experience is a good one. Tom Rollison treated the last 15 years. They are a quality dealership that strives for excellence. They make sure that your experience is a good one. Tom Rollison treated us right, from the moment we entered the dealership. He found us the truck we wanted and helped us with the arrangements to trade in our 2500 HD ( also an excellent truck). We came into the dealership at 10 a.m. and picked up our new truck at 2 p.m. the same day. The follow up by the dealership has been excellent as well, making sure that we were satisfied with our purchase. Jay also has a great service department. They work hard to fix any problems that you have with your vehicle and treat you with the utmost respect. If you want to be treated right by a professional staff, Jay Chevrolet is your dealership. More