Feldman Chevrolet of Highland

NO HASSLE My son totaled my vehicle the day before I had a funeral to go to. My salesperson, Greg Payne, literally had to talk me off the ledge, I was so upset My son totaled my vehicle the day before I had a funeral to go to. My salesperson, Greg Payne, literally had to talk me off the ledge, I was so upset about my vehicle, and shook up about my son. He not only got me in the vehicle that I wanted, he managed to have everything ready in a matter of hours! Now thats a salesman that cares! More

Service Centers Service center is great. Good friendly service. They even give you a loaner vehicle to do other things besides waiting at the dealership. Lube oil t Service center is great. Good friendly service. They even give you a loaner vehicle to do other things besides waiting at the dealership. Lube oil tires rotated change the fuel filter clean my truck and warranty work. More

They won't do xxxx They got my car blocked in and now they will not return my calls. They are being very immature and I will not go back They got my car blocked in and now they will not return my calls. They are being very immature and I will not go back More

Highly recommended!! We bought our last 2 cars here and I'll never go anywhere else! Never felt pressured like some other dealerships I've gone to before. The service cent We bought our last 2 cars here and I'll never go anywhere else! Never felt pressured like some other dealerships I've gone to before. The service center is amazing, also! More

First time certified pre-owned purchase Staff was friendly and willing to work late to close the sale as we had wanted it for the weekend. We even were able to get the fair price we were se Staff was friendly and willing to work late to close the sale as we had wanted it for the weekend. We even were able to get the fair price we were searching for and they fixed all of the imperfections on the vehicle leaving it looking better than new! Very happy as this was the best dealership expierience I've had in many years. Both the sales and maintenance teams are great. More

Kiss your time and credit score goodbye Found an Equinox that we really like a lot but not enough to raise the review rating... I was told by my local bank that I could get an interest rate Found an Equinox that we really like a lot but not enough to raise the review rating... I was told by my local bank that I could get an interest rate of 3.29% and Kurt at Feldman said he could beat it 4 hours of paperwork and 7 credit checks later trying to find me a better interest rate than at my local bank I end up with a slightly worse interest rate and missing 40 points on my credit score.. They ran all those reports without me having any idea... I confronted him via txt and he said he had no clue that they did that.. Come to see here on the rest of the reviews it is a common problem. Very disappointed and frustrated... I will say that he did buy us Taco Bell. 1.5 stars for the crunch wrap More

Best car buying experience Jay Chevrolet which is now Feldman Chevrolet of Highland is a wonderful dealership to work with. After having the worst experience ever with another Jay Chevrolet which is now Feldman Chevrolet of Highland is a wonderful dealership to work with. After having the worst experience ever with another dealership I called Todd Cowen. He helped get me a good trade in on a car I had only owned 6 weeks and had been in for service twice(so much for some dealerships 117 point used vehicle checks). Todd then spent a long time with me to make sure he knew what I wanted, gave me different options, and showed me different ways pay for the vehicle I choose. I bought an Equinox and am thrilled with the way it drives and the value. Everyone at the dealership was friendly and helpful. There was a great selection to choose from and I never felt pressured at all. My family will be buying all our vehicles from Todd at Feldman's from now on. More

Great Buying Experience We came in not knowing what to expect, not sure if we were even going to be approved for something that fits our budget. Joey should us several vehicl We came in not knowing what to expect, not sure if we were even going to be approved for something that fits our budget. Joey should us several vehicles, and we loved the 2015 Silverado 1500LT 4X4 Crew Cab Rainforrest Green Metallic. On delivery the truck had a few blemishes on the paint and Joey took it back and had the truck wheeled out and removed the blemishes. He went over every aspect of the vehicle, set up Bluetooth, answered any questions my wife and I had. The truck was missing the manual and while we waited for the license plate he retrieved manuals for the truck. I always would come back to Joey for another Lease/Purchase experience. Pat&Kathy Thompson 740 Eagle Dr. Fenton,MI48430 More

Horrible F&I Experience I was so angry when I left this dealership last night I couldn't even see straight! After being told that our paperwork was ready on a 2015 Silverado I was so angry when I left this dealership last night I couldn't even see straight! After being told that our paperwork was ready on a 2015 Silverado demo, my husband and I went to the store around 6:30pm. Guess what? The sales guy wouldn't even tell us the sale price of the vehicle, we were immediately passed off to F&I and found the payment to be $30 a month higher than agreed upon and financed with the wrong bank. We were then passed back to the sales manager, we explained that we wanted to use our credit union, for the third time, because the rates are lower by at least a point. Came to another agreement on the price, after being strong-armed into pushing a friend of the family to give us a GM employee discount (we were told it was the only way to get the deal done). Got passed off to a different F&I after another hour of sitting. The new F&I guy, whose name was Kevin(?) was the worst! He pushed his usual products (gap, road hazard) and then proceeded to show us a loan from the wrong bank, at a higher interest rate, again! When we questioned him on it, he told us to just take the loan wih ally and refinance with our credit union later. We explained again that we didn't want to do that, and that the whole reason we had been sitting there for 2 hours was to make sure our loan was with the credit union and that we added me to the loan so that we'd have the best interest rate (2.9%). He leaned across the desk and said to me "your credit doesn't matter, just take the loan". I was appalled. At that point we got our plate and registration back from our current 2013 Silverado and left. We will never do business with this store again. More

Great experience They gave us a great deal on a 2015 Chevy Trax. Tried 5 dealerships altogether, and this one by far the best. Friendly service, would definitely ret They gave us a great deal on a 2015 Chevy Trax. Tried 5 dealerships altogether, and this one by far the best. Friendly service, would definitely return or refer a friend. More