Feldman Chevrolet of Highland

Swapped parts on a Used car after agreeing to purchase I was going to purchase a Cerified Pre-Owned car from this dealership. Took pictures of interior/exterior while considering what to buy and signed pur I was going to purchase a Cerified Pre-Owned car from this dealership. Took pictures of interior/exterior while considering what to buy and signed purchase agreement. 2 days later after financing and everything was approved, they pulled the car around. Same VIN but the rims where different and the floor mats where swapped with lower quality ones. I called them on it, and they (not knowing about the pictures) denied anything had been swapped. Looked like idiots once I pulled the pictures out. Walked out then and there with no purchase, will never go back. More

Tried to scam me! And extremely poor service when leasing. Extremely poor experience getting a car leased from here with a salesman named Ryan. He gave us a temp plate which expired 15 days after we signed the Extremely poor experience getting a car leased from here with a salesman named Ryan. He gave us a temp plate which expired 15 days after we signed the contract and informed us our new plate would be overnighted to us and would be in our hands within 4 days (there was a Holiday in between). Nothing came so we waited 3 more days before contacting them. Apparently the plate and registration were just sitting at someone's desk! During that same phone call he informs us he missed a spot for my fiancee and I to initial. So he gets the plate overnighted, but to the wrong address! And on top of that we're informed the plate has the wrong sticker on it so we can't use it until they get a new sticker to us... 2 days in a row he says he'll have a driver come out to us to initial the spot we missed and give us the correct sticker, while he's calling UPS to get the plate fixed. But the temp plate expires in 2 days and he texts us to let us know he can't get a driver out to us for another 3 days! UPDATE: After speaking with him over the phone he got a driver out to us. And get this, the thing they wanted us to initial was a change to our contract for 2k miles/year less!! WOW. We called him up and got everything corrected, though. We got our original miles for our original price in the end. And the address is being updated so we should have our updated legal plate + registration with the right sticker. However the car has been sitting in our driveway now with temp plate (expired now for 2 days...) and still no sign of the right plate. This is a nightmare! More

Hidden Costs, Scam Sales Tactics This dealership adds on extra fees after price negotiations in order to cancel out the price drop they agreed to. Including switching cars listed as G This dealership adds on extra fees after price negotiations in order to cancel out the price drop they agreed to. Including switching cars listed as GM Certified Pre-Owned to not being certified and then charging extra for it. Better dealerships are around, better brands are around. Avoid them if you can. More

Pushy and desperate Dealer was too busy with other customers to take time to know what I wanted in a vehicle. Finance department ran credit card before I gave permission Dealer was too busy with other customers to take time to know what I wanted in a vehicle. Finance department ran credit card before I gave permission and already had documents drawn up before I gave the OK. Very push and desperate to make a sale. Not happy at all. More

Great Experience! Returned my first lease to Feldman of Highland and Greg Moore was so patient and knowledgeable in helping me find my next lease. I've also done all my Returned my first lease to Feldman of Highland and Greg Moore was so patient and knowledgeable in helping me find my next lease. I've also done all my service work here for the past two years and always received great service. More

Poor Sales Experience - Didn't End Up Purchasing! Patrick Turner is your typical salesman that memorized a few lines out of "How to be a Car Salesman 101" and gets frustrated when he doesn't get his w Patrick Turner is your typical salesman that memorized a few lines out of "How to be a Car Salesman 101" and gets frustrated when he doesn't get his way. His tactics include condescension, pressuring to purchase on the spot, insisting that he's the only one who can get the vehicle you're looking for and if you don't "jump on the opportunity RIGHT NOW, you'll miss it altogether", and not even discussing or hearing out the possibility of ordering the vehicle exactly the way you would like it for the next model year. It's a shame too, since Chris Boring was a pleasure to deal with. It's too bad he came along only when Patrick had enough of my displeasure and unwillingness to pay an additional $1,000 for features I wouldn't utilize. By that time, Patrick's poor attitude had already lost their dealer a sale from me. It all worked out in the end though! The very next day I went to another dealer and purchased a vehicle that was just about spec'd out to what I was looking for — this was within a 20 mile radius too despite his insistence that I couldn't find a similar vehicle optioned out to my liking for "at least 500 miles." It must've been a blessing in disguise, as I walked out with a better deal and a better vehicle! I can't comment on any of the other salesman here, but avoid Patrick at all costs! Hopefully the other guys are decent. Chris seems to be a good person and at least will try to work with you and your current situation. More

Excellent as Always We've been going to this dealership for service for several years now. I can honestly say we've never had a bad experience at Feldman. I would gladl We've been going to this dealership for service for several years now. I can honestly say we've never had a bad experience at Feldman. I would gladly recommend them to anyone. More

NO HASSLE My son totaled my vehicle the day before I had a funeral to go to. My salesperson, Greg Payne, literally had to talk me off the ledge, I was so upset My son totaled my vehicle the day before I had a funeral to go to. My salesperson, Greg Payne, literally had to talk me off the ledge, I was so upset about my vehicle, and shook up about my son. He not only got me in the vehicle that I wanted, he managed to have everything ready in a matter of hours! Now thats a salesman that cares! More

They won't do xxxx They got my car blocked in and now they will not return my calls. They are being very immature and I will not go back They got my car blocked in and now they will not return my calls. They are being very immature and I will not go back More

Service Centers Service center is great. Good friendly service. They even give you a loaner vehicle to do other things besides waiting at the dealership. Lube oil t Service center is great. Good friendly service. They even give you a loaner vehicle to do other things besides waiting at the dealership. Lube oil tires rotated change the fuel filter clean my truck and warranty work. More