Feldman Chevrolet of Highland
Highland, MI
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Ron Cottick is your man Went to see Ron Cottick he made the car buying experience fun and effortless. If anyone is lookimg to purchase a new or used vehicle see Ron Cottick h Went to see Ron Cottick he made the car buying experience fun and effortless. If anyone is lookimg to purchase a new or used vehicle see Ron Cottick he helped me with both a new & used vehicle...highly recommended. More
My new Malibu I received excellent service at Feldman Chevrolet in Highland when I leased my 2017 Malibu. Our salesman, Dave King, was friendly, and patient with me I received excellent service at Feldman Chevrolet in Highland when I leased my 2017 Malibu. Our salesman, Dave King, was friendly, and patient with me as I wasn't sure what model I wanted. He helped me decide on the Malibu and I love it! More
nice and clean and all nice and frindlee will did a good job ones we found the right truck and thanks will for a good job he wok hard to get it just right will did a good job ones we found the right truck and thanks will for a good job he wok hard to get it just right More
Not Customer Service Oriented I came from out of state, an hour and a half drive to view a vehicle. I had scheduled an appointment and they were aware of what vehicle I was viewing I came from out of state, an hour and a half drive to view a vehicle. I had scheduled an appointment and they were aware of what vehicle I was viewing and driving. When I got there I had to wait despite having the appointment. I proceeded to test drive the vehicle and got a few miles from the dealership and the gas light was going off and said I had one mile cruising range. I had to immediately take the vehicle back for fueling. I continued to wait until they could attempt to put the deal together (all figures were given to TONY the day before). They then proceed to give me a price on my trade in significantly lower than all other dealers. I indicated if they could get the deal closer $3500 is what we were apart, the deal could be done. I was told we were close so fill out a credit app so they could start processing, which I DID. I returned from lunch and they ran the credit and we were no where closer to a deal. After spending 4 hours at the dealership, having my credit ran for no reason, I was set free. I was told someone would call me the following day as they "thought they could get the deal together.....NO PHONE CALL!!!!!!!!!!!!! This experience has really shown that used car salesman really do live up to that title. More
Andy in service always makes sure our appt is taken care of. Andrew Larson always makes sure everything is done on time and correct. Have known him for a number of years and he makes my service calls happy and r Andrew Larson always makes sure everything is done on time and correct. Have known him for a number of years and he makes my service calls happy and relaxing as he knows how to take care of customers More
Deceptive Advertising & Behind the Curtain Financials "All dealers do it" - the explanation I received for dishonest advertising. The dealer could not explain why they would not give me the same deal as "All dealers do it" - the explanation I received for dishonest advertising. The dealer could not explain why they would not give me the same deal as they had advertised - even when I offered to bring a downpayment equal to the portion of incentives I was not eligible for. 5-times - the number of times the salesperson went to the finance guy in the back room to try and get him to remove the padding from my 'deal'. Each time, the over-charge vs. the advertised price factored in one-way or another. More
Slow service I had an appointment with a time for an oil change. It took almost two hours to complete my service. There were other customers that came in to the d I had an appointment with a time for an oil change. It took almost two hours to complete my service. There were other customers that came in to the dealership after I did to get the same service done and left before I did More
bought new camaro kurt took care of me , and had issues with car , and wendy in service handled it. I was very upset at having to take my car in right away , but was tr kurt took care of me , and had issues with car , and wendy in service handled it. I was very upset at having to take my car in right away , but was treated well, and am satisfied for now. Though it is scary reading some of these reviews. More
Service center great, Sales center sucks! I have received great care from the service center every time I go for routine care on my vehicle. They are very professional and answer all questions I have received great care from the service center every time I go for routine care on my vehicle. They are very professional and answer all questions I have. Now sales on the other hand is completely different, you tell them what you want, they give you something different, then they tell you why this item is better then what you really wanted. I would NEVER BUY ANOTHER vehicle from there. I bring a friend there get promised $100 and still haven't received it, and this was in January. ALL I CAN SAY IS SERVICE IS AWESOME AND SALES SUCKS! More
Good experience , fast results I was skeptical going to this dealer , due to a bad experience at the Novi / Grand river location years ago , but after viewing trucks at the highland I was skeptical going to this dealer , due to a bad experience at the Novi / Grand river location years ago , but after viewing trucks at the highland location I tried them out . I spoke with Timothy First , who made a appt to see a sales man , they had my appt scheduled on a Monitor with my name and time when we came in and was ready at exact time of appt, Matt Taylor was my sales Man . He was very nice and helpful . He had the truck I wanted and got me Very close to the payment I needed. Matt had my truck ready with added equipment when we were ready, no delays . Bought a chevy Z71 all star, could be happier . I hope my truck is as good as the service they have already provided. So far very pleased with deal Definatley go see what they can do for you , I have a different option of Feldman Chevrolet now , maybe because of location and people we got I would go back again More