Feldman Chevrolet of Highland

Car Purchase I recently sent my father and mother in to Kurt Chapelle for a vehicle purchase and he went above and beyond for them. He not only took the time out o I recently sent my father and mother in to Kurt Chapelle for a vehicle purchase and he went above and beyond for them. He not only took the time out of his day to talk with them on the phone but to make them feel welcome. The service was beyond anything my father has had at multiple dealerships prior to coming to Kurt at your Highland location. They came in to just look and were on a budget and Kurt was able to support them. Thank you again for helping them in there time of need. More

Tire rotation part of your service? Better mark your tires Hopefully this was a one time thing for them, but I took my vehicle purchased new back for my 2nd free oil change/full service including tire rotation Hopefully this was a one time thing for them, but I took my vehicle purchased new back for my 2nd free oil change/full service including tire rotation. On a wild hunch I marked each tire in advance since this is a truck I'm keeping long term and I want my tires to last. I need not include all the details, but I caught them NOT performing the tire rotation that I had confirmed in advance was included in this service. It was late in the day so the service techs had already left for the day (that was fast), and when I returned the following week to get my rotation was given no reason as to how it happened (other than 3 techs were working on it and each thought the other performed the service ~ weak answer). With that answer I can do nothing but expect no improvement over my first visit, but we'll never know because I will not return. More

WARNING - Their advertised prices are only for GM EMPLOYEES Beware of this dealership. They advertised a 2018 Chevrolet Silverado 2500 for $40,655. When I inquired about purchasing, they asked if I'm a Chevy em Beware of this dealership. They advertised a 2018 Chevrolet Silverado 2500 for $40,655. When I inquired about purchasing, they asked if I'm a Chevy employee. Of course I told them no. Then if I was a supplier, or a relative of a supplier. That would have made the truck 45K. Since I was neither a Chevy employee or a supplier, the truck advertised for $40,655 would be around 48K plus tax. When I told him that it's not honest to advertise something for a lower price than 99% of the population can qualify for, the salesman claimed they have disclaimers, that every dealership does it that way, and that they're in a competitive market. Then he finally conceded that he doesn't make the decisions. If you search hard enough I suppose you can find them, but it's certainly not what I consider ethical or honest. Their game is to attract as many leads as possible online with a fake low price that almost nobody will qualify for. They'll ask for your contact info, which you give based on the low advertised price, and then follow up incessantly to get a sale. I'd recommend avoiding them. If they advertise in an unethical manner, there's likely to be other unethical things they do. More

Service Recommendation Why is automobile service such a pleasure? GO to Feldman Chevrolet of Highland, always professional, helpful, courteous on every visit. Highly r Why is automobile service such a pleasure? GO to Feldman Chevrolet of Highland, always professional, helpful, courteous on every visit. Highly recommended. Plus the popcorn is free. More

STAY AWAY FROM THIS DEALERSHIP AT ALL COSTS Drove 50 miles to look at a 2010 Dodge Challenger and possibly buy. Talked to salesman Patrick Turner about it and we agreed on a price only to find Drove 50 miles to look at a 2010 Dodge Challenger and possibly buy. Talked to salesman Patrick Turner about it and we agreed on a price only to find out it was about $1,000 more when he drew up the purchase agreement. He told me his dealership would pay off my current lease which had two more months left on it but found out he wanted to use my money to pay it off. And even though I gave him the money to pay it off he didn't do it. So I had to pay it off myself and wait 6 weeks to get my money back from the dealership after numerous phone calls. According to another review that I read was "this dealership adds on extra fees after price negotiations in order to cancel out the price drops they agreed to". Also I tried to talk to the used car manager(James) but everything goes to voicemail and he never returned my calls. Nobody will answer the phone unless you're buying a car. Also was promised a $50 gift card for taking a test drive but they're out of them when you ask for it. And to make matters worse I was driving on a dealer plate for 6 weeks which is a violation of state law. They did not have the title when they sold me the car and it took 6 weeks for me to get the title and registration. I can't speak about other salesman but these tactics seem to be pervasive and encouraged throughout the dealership. More

Sneaky and Untrustworthy After buying my first car at this dealership, I would NEVER recommend them to anyone, not even my worst enemy. Got suckered into the high pressure sal After buying my first car at this dealership, I would NEVER recommend them to anyone, not even my worst enemy. Got suckered into the high pressure sales tactics and they put me into a loan that I was upside down on the moment I left the dealership. Then, told me to get the warranty that will cover everything, even the powertrain, even though GM has their powertrain warranty. They do not have your best interest in mind when selling you a car. Even the service department is rude and claims they cannot find an issue. I brought my car in there 3 times for a squeaky blower motor and on the third time when the squeaking was so bad was when they finally replaced it. Steer clear of this dealership! More

Very fast and very professional. Have been going to Feldman for a couple years and have leased two from them. The service 8n those two vehicles has been excellent also. The coffee is Have been going to Feldman for a couple years and have leased two from them. The service 8n those two vehicles has been excellent also. The coffee is good too! More

Friendly staff Dealer personnel are always friendly and eager to wait on you. They always fix the problem the first time so you don't have to keep going back. Dealer personnel are always friendly and eager to wait on you. They always fix the problem the first time so you don't have to keep going back. More

2018 'Nox has defective rear vision camera guidelines. This dealer first said GM designed it (defectively) and won't fix. Then wrote they never should have said that and would try to get GM to fix. Also ch This dealer first said GM designed it (defectively) and won't fix. Then wrote they never should have said that and would try to get GM to fix. Also checked other cars on lot - same problem. Dealer next wrote that they will warn drivers not rely on (defective) rear vision system. So why did Feds make it mandatory to have this in 2018 cars? It's been a month and still no fix for this defect. Brand new car! More

Kurt Chapelle is your man! Kurt Chapelle will jump through hoops to get you the deal you want and the car of your dreams! Go see Kurt at Feldman Chevrolet in Highland! Kurt Chapelle will jump through hoops to get you the deal you want and the car of your dreams! Go see Kurt at Feldman Chevrolet in Highland! More