Federico Kia
Wood River, IL
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Justin was our sales person and he was absolutely amazing, came in on his day off just to make sure we had everything worked out! My daughters first real car and we couldn’t b happier!! Thanks Justin amazing, came in on his day off just to make sure we had everything worked out! My daughters first real car and we couldn’t b happier!! Thanks Justin!! We will b back for another purchase!! More
Doug did a great job of showing me cars that I was interested Ian’s explaining the different features offered. The best customer service I have experienced interested Ian’s explaining the different features offered. The best customer service I have experienced More
Chuck is very direct, friendly, & patient. By the time we decided upon a car, it was close to closing. Everyone continued to be thorough, friendly & professional, even though we weren’t finished for another decided upon a car, it was close to closing. Everyone continued to be thorough, friendly & professional, even though we weren’t finished for another hour or so. We never felt pressured at any point! Chuck answered all of our questions regarding the car sale; & Devin explained everything pertaining to finance & insurance.. Both very patient & personable! More
Very friendly and knowledgable. Chuck answered all my questions and helped setup the follow-up service, Devin explained the financial process well. No pressure to buy from either. questions and helped setup the follow-up service, Devin explained the financial process well. No pressure to buy from either. More
Love this dealership! I have personally purchased 4 cars with them through the years. My daughter has purchased 2 and we’ve both recommended friends whenever possible. From sales to finance to service ev with them through the years. My daughter has purchased 2 and we’ve both recommended friends whenever possible. From sales to finance to service everyone is great to work with. More
Justin Avery assisted my daughter and I in an efficient, friendly and knowledgeable manner. He and the general manager acquired a car that fit our description and we are very pleased with our experience. friendly and knowledgeable manner. He and the general manager acquired a car that fit our description and we are very pleased with our experience. More
Brett was a really big help to me. Made the process easy. The gentleman that did the finances was very nice too Devin I think was his name. Thank you all. The gentleman that did the finances was very nice too Devin I think was his name. Thank you all. More
Doug Stoutner - Excellent and professional Thank you to Doug Stoutner for reading my particular needs in this process. I had done my homework, knew what I wanted and made an offer. Doug had rev Thank you to Doug Stoutner for reading my particular needs in this process. I had done my homework, knew what I wanted and made an offer. Doug had reviewed my offer in advance, had spoken to his manager and had worked with the Finance Manager to get me exactly what I wanted at the monthly payment I sought. No hard sale, no "I can put you in...", or "you need this or that", just a simple, quick sale. It was the easiest and fastest car purchase I have ever made. Shirley McCormick, Finance Manager was personable and very easy to work with. She did her sales pitch but I never felt pressured to do anything I didn't want to. And, she found an excellent rate that saved me some money too. I will purchase from Federico Kia again. Thank you all. More