Federico Chrysler Dodge Jeep Ram

Great staff The staff here is always helpful and adapts to your schedule. I have bought many cars here and will continue to send family and friends there and as w The staff here is always helpful and adapts to your schedule. I have bought many cars here and will continue to send family and friends there and as well. More

Journey Cheryl McCormick is the best. 3rd vehicle I have bought from her and would highly recommend her to my family and friends. Go to Federico and check ou Cheryl McCormick is the best. 3rd vehicle I have bought from her and would highly recommend her to my family and friends. Go to Federico and check out the great deals. More

New car purchase Sheryl was a wonderful sales person to work with. She answered all my questions and helped me thru the process. It was a pleasure to have worked with Sheryl was a wonderful sales person to work with. She answered all my questions and helped me thru the process. It was a pleasure to have worked with her More

Great service Craig went out of his way to get me what I wanted. He searched inventory from all over the state to find me exactly the right truck. Farrah was excel Craig went out of his way to get me what I wanted. He searched inventory from all over the state to find me exactly the right truck. Farrah was excellent at explaining the financing process. More

I would think again I purchased a used 2017 Ford Taurus from Sheryl McCormick at Federico approximately a month ago. The initial buying experience was fine. What you woul I purchased a used 2017 Ford Taurus from Sheryl McCormick at Federico approximately a month ago. The initial buying experience was fine. What you would expect at almost any dealership. A bit lengthy and also a bit more pushy with their overpriced add on packages (you can get these cheaper through the manufacturer normally). My initial issue was that after signing all my paperwork I was then told there isn’t even one full set of keys. It is auto start but the one key was missing the actual key part for if the battery dies, etc. When I brought this up I was told I could get one myself at a Ford dealer. Mind you these run 3-400 dollars. I let this go and ate the cost. My next issue didn’t come until about 2 weeks into owning the vehicle. I began to hear a slight road noise. I didn’t think too much of it and thought perhaps a tire rotation was in order or at the most a hub bearing issue which is a cheap fix. I was told the car went through a thorough inspection. I took my car to the mechanic after it suddenly became louder to find my rear tires have major cupping and was due to an extensive rear shock issue. Both mechanics also stated it was a very visible issue and that the vehicle COULD NOT have been inspected and not seen this problem. My mechanic (of course this is heresay) stated that he had had 3 other vehicles brought in recently purchased with various mechanical issues from this dealer. I messaged Sheryl and was told she was off work and that she would follow up with me the next morning. I heard nothing. Texted again and called and left a message to the manager. At the end of the next day, after giving up and giving the go ahead to my mechanic (450 for new shocks and 1200 for rear tires), I called and messaged again to finally get a response telling me I should have waited because there’s nothing they can do now. She waited until I told her the car was being fixed and then replied it was now too late. How odd. Apparently being without a car for 2 days when you have a job and a scheduled trip early the next morning is no issue to the car salesperson. I was suppose to sit and wait for an excuse and no apology regarding this very annoying and costly problem. This is definitely not a place that stands by their product sold. My advice would be that if you’re purchasing a used vehicle from this dealer I would ask for an inspection by your own mechanic before paperwork is finalized. Also, I have posted our texts in Google photos as well as on Yelp! if you need verification of this incident. Happy car buying and good luck. More

Good experience I worked with Tony while I was there, he was a great and understanding salesman. I told him exactly my budget and what I was looking for and he was ab I worked with Tony while I was there, he was a great and understanding salesman. I told him exactly my budget and what I was looking for and he was able to find me the perfect match. More

Service my vehicle Expedient and knowledgeable service. All my questions answered and all requests completed. It was greatly appreciated and I will definitely recommend Expedient and knowledgeable service. All my questions answered and all requests completed. It was greatly appreciated and I will definitely recommend this dealership to others. More

Buying a new car We came to Federico to purchase a new car and trade in our current vehicle. Larry was very accommodating to us and our needs. They gave us top dollar We came to Federico to purchase a new car and trade in our current vehicle. Larry was very accommodating to us and our needs. They gave us top dollar for our trade and bottom dollar for the new car purchase. Thank you again More

Buying a used truck My experience with Federico was great. The people were great, very helpful and happy to answer all my questions. It was a smooth and fast process of b My experience with Federico was great. The people were great, very helpful and happy to answer all my questions. It was a smooth and fast process of buying my truck More

Albsoluty perfect customer service excellent best ever customer service and follow up I have ever experienced! They bent over backwards to find the car I wanted and disn’t Increase pric excellent best ever customer service and follow up I have ever experienced! They bent over backwards to find the car I wanted and disn’t Increase price because they knew I wanted to trade! Very fair and I bought last car from them and their service department was so good I never price the car from another dealer! G graham More