Federico Chrysler Dodge Jeep Ram
Wood River, IL
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Showing 325 reviews
Everything was good but the cleaning We was happy with our salesmen Larry. The financing lady Farrah Was enjoyably & fun. When r jeep was taken back to to b cleaned & detailed out we We was happy with our salesmen Larry. The financing lady Farrah Was enjoyably & fun. When r jeep was taken back to to b cleaned & detailed out we feel they could of done more then just wash it. There was dog hair left in the back seat. After getting it home under the driver side floor mat was SOAKED!!! The front seats have spots where they could of done a better job of getting it cleaned. The tires were half assed shined up . More
Service I am very pleased with the women at the service counter. They are knowledgeable and helpful. They are alway very courteous and friendly! The service I am very pleased with the women at the service counter. They are knowledgeable and helpful. They are alway very courteous and friendly! The service tech are well trained and they do a good job. The Parts Dept are some of the best people at this dealership. More
Service department is Fabtastic!!!! Every time I take my truck there I always get great service Courtni and the crew in the back are always helpful and answer all my questions. Sometimes Every time I take my truck there I always get great service Courtni and the crew in the back are always helpful and answer all my questions. Sometimes even when I don’t have an appointment they work me in and help me out!!!!! I think everyone should go to Federico either store for all their needs!!!! More
Great fast serviice oil change Great fast customer service service in and out very professionals had no issues usually dread people working on my vehicle but it was as clean as I br Great fast customer service service in and out very professionals had no issues usually dread people working on my vehicle but it was as clean as I brought it in no oil or anything on the interior or exterior highly recommend then also this was a diesel oil change More
Great service and friendly staff. I always have a great experience with the service department. Customer service is awesome and friendly. I will keep coming back to this dealership whe I always have a great experience with the service department. Customer service is awesome and friendly. I will keep coming back to this dealership when needed. More
Excellent They were very friendly and the sales paperwork was a breeze!!! I would highly recommend! I will be back for my next vehicle purchase! Thank you’ They were very friendly and the sales paperwork was a breeze!!! I would highly recommend! I will be back for my next vehicle purchase! Thank you’ More
Everything was done right! I purchased a 2010 Toyota Corolla. Car looked great, price was fair. Craig the salesperson was fantastic & so was the woman who handled all the paperw I purchased a 2010 Toyota Corolla. Car looked great, price was fair. Craig the salesperson was fantastic & so was the woman who handled all the paperwork. I highly recommend Federico as a great place to buy a car. More
Best experience ever. Treated just like family! My experience was amazing. My cheeks hurt from smiling. I have been to MANY different car lots and every single one of them tried their hardest to mak My experience was amazing. My cheeks hurt from smiling. I have been to MANY different car lots and every single one of them tried their hardest to make a deal. And if they were close to thinking the deal was sealed they wouldn't budge on anything. But not at Federico. They have the friendliest staff, a manager that makes things right when they go wrong, and the most HONEST and patient salesmen. Three generations of my family has bought from them and honestly, I have never found a better deal anywhere else. They gave me my beloved Sebring (Jayde-still runs) and my newest addition my Chrysler 200 S! The car I have been obsessed with for the past 3 years or more. My salesman, Larry Burch, is by far the most patient sales man EVER. He has always been patient and never ever got frustrated. That is what makes a good salesman. I highly suggest going to see Larry, or any of the staff, if you need a vehicle, new or used. They listen and make sure YOU (the buyer) is happy. And 9/27/2016 was one of the happiest days of my life and was made extremely easy. Thanks to all of the Federico staff and Larry for being awesome! I give 5 stars and 2 thumbs up! Thanks for making my car buying experience fantastic and special! You guys are awesome! More
Amazing service/repairs Federico service department did an amazing job on replacing the ignition module and key fob in a timely manner. Will definitely recommend them to othe Federico service department did an amazing job on replacing the ignition module and key fob in a timely manner. Will definitely recommend them to others. More
Recall/updates Service was on time and repairs/updates were done quickly and took care of the problem. I was in and out much sooner than I expected. Service was on time and repairs/updates were done quickly and took care of the problem. I was in and out much sooner than I expected. More