Federico Chrysler Dodge Jeep Ram
Wood River, IL
By Type
Showing 325 reviews
I had a Car Credit City loan and was extremely upside down in my loan and i didnt have very good credit. David worked with me to get the best deal i could get and kept me in my price range. As soon as i down in my loan and i didnt have very good credit. David worked with me to get the best deal i could get and kept me in my price range. As soon as i walked through the door I was greeted by someone friendly and they were always very helpful. When i showed up to sign all the paper work, they had already pulled the car in the showroom, detailed, and with a full tank of gas. David even took my old plates off my old car and put them on my new car I am extremely satisfied with the car i left with. David even called me a week later to check up with me and see how i liked the car. I would most definitely refer my friends and family to this dealership, in particular, David Sanders, for his exceptional service. He was more than happy to answer all of my questions. More
My expierence at federico was wonderful, David Sanders took wonderful care of us and answered all of our questions. If your looking for a new or used vehicle i would recommend you go see david. took wonderful care of us and answered all of our questions. If your looking for a new or used vehicle i would recommend you go see david. More
david was very helpful and it was a problem free non-hassel experience. david was friendly and honest and Kerry was a great help in meeting our price goal. non-hassel experience. david was friendly and honest and Kerry was a great help in meeting our price goal. More
We couldn't be more pleased with the buying experience at Federico. Steve Junge, our salesperson, was exceptional! He was extremely helpful, not at all pushy; just listened to our needs and d experience at Federico. Steve Junge, our salesperson, was exceptional! He was extremely helpful, not at all pushy; just listened to our needs and did his best to meet them. Federico worked with us on price, and everyone we came in contact with was extremely friendly! We made a 2 vehicle purchase that went surprisingly smooth! We will certainly go back to Federico, and recommend them to others! More
What a joke!!! Brought in my vehicle to get an oil change and look at my headlight that was consistantly going out. They proceeded to tell me the part would cost $500 for the headlight because it was change and look at my headlight that was consistantly going out. They proceeded to tell me the part would cost $500 for the headlight because it was a computer hard drive malfunction. LIES!!! They also tried to charge me for a diagnostic check that they never informed me that they may have to do! That was another $120.00. That job was going to cost me over $600 and that's not even including labor! NO THANKS! I proceeded to take my vehicle to another shop and they told me the problem was the pigtail was bad. He replaced the part, ran a diagnostic test, and included labor for a grand total of...wait for it..$130. Federicho is a joke! Lies!! How many people do you think they rip off every day with this crap! I'll never take another vehicle there again. I will also make a point to tell every person I know not to take a vehicle in there for maintenance unless they just enjoy throwing their money away to crooked liars. BEWARE!!!! More
Steve and Rodney made our purchase of a Ram truck a very pleasant experience. Both men were gentlemen and made my wife and I feel very comfortable from start to finish. Steve worked with us to find us the pleasant experience. Both men were gentlemen and made my wife and I feel very comfortable from start to finish. Steve worked with us to find us the vehicle we are very happy with. He was patient and cooperative -- certainly not the stereotype car salesman. Rodney found us better financing than we thought. During the paper signing portion, he was very careful to make sure we understood all the paperwork and neither Steve or Rodney ever seemed to be pushing or rushing us. They let us work through the deal at our own pace offering great assistance and valuable advice along the way. We have over the years shopped for cars from Jerseyville to St. Louis and our Federico experience ranks at the top of the list. Thank you. Dave and Diane Miles More
I wanted a newer Cherokee and Tony at Federico had the perfect car purchase was easy and quick and I will tell everyone to come and see Tony. perfect car purchase was easy and quick and I will tell everyone to come and see Tony. More
DAVE SANDERS ROCKS!!! What great service. I was very impressed with the team at Federico. Dave was so helpful. I respected the fact that he respected my choice and didn't try to convince me to buy somet impressed with the team at Federico. Dave was so helpful. I respected the fact that he respected my choice and didn't try to convince me to buy something else. With past experiences at other dealers, I have always been pressured to try and buy something I really didn't want. Dave was not like that!!! I would advice anyone to do business with Dave. He was fast and sufficient. I am more then pleased and can't wait to do further business with Dave in the future at Federico!!! More
I worked with Mike Barnett for 3 weeks to find my truck. I had very specific options I needed and Mike worked with me daily to find my truck. A week before we found my truck Federico actually did a dealer t I had very specific options I needed and Mike worked with me daily to find my truck. A week before we found my truck Federico actually did a dealer trade for a truck but when it arrived at the dealership we discovered it lacked a crucial option I needed. Everyone at Federico including the General Manager, was great and said they would find the truck I wanted and they did not try to pressure me to buy the truck even though it was the last day of month. I also had a great experience with Rodney in Finance who helped me maximize my rebates and helped me choose the best extended warranty for me as well as helped arrange 0% financing through Chrysler Credit. I am certain I will receive the same level of service from the Service Department. More
My husband and I have been looking for a brand new dodge Durango. We like the 2013 however the 2014 looks better. We went to Federico and test drove a couple of vehicles, only to realize we didn't like them Durango. We like the 2013 however the 2014 looks better. We went to Federico and test drove a couple of vehicles, only to realize we didn't like them. A couple of weeks later we went back when the dealership was closed. I found exactly what I wanted. My husband went down the next day and spoke with Michael Barnett, he was absolutely AMAZING! He worked really hard at getting our trade in's worked out, plus got us this amazing vehicle. He was so professional and very fun to work with. I would recommend him to anyone! He helped us get everything straight and then we met the general manager (Kari(sp)) He was awesome as well. Rodney (Business Manager) handled our financing, he was very courteous and helped us get our payment where we wanted it. I really appreciated everything that was provided to us as customers. This is one xxxx of a dealership with an amazing staff. I would totally recommend them 110% and I never plan on going anywhere else to buy a car! More