Federico Chrysler Dodge Jeep Ram
Wood River, IL
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Showing 325 reviews
Federico Chrysler is an Outstanding Dealership I am proud to share that Federico is my source for all my automotive transportation requirements. The Sales Team (Anthony Hume, and Steve Junge), I am proud to share that Federico is my source for all my automotive transportation requirements. The Sales Team (Anthony Hume, and Steve Junge), along with Sales Manager (Kerry Thompson) are outstanding examples of the level of salesmanship, and support, I believe the Chrysler Corporation expects to be demonstrated to their customers. Since 2009, I have purchased five automobiles from this team; they demonstrate a sincere desire to meet my requirements, and ensure I am in the vehicle at a price point that is fair, competitive, and aligned to my expectations. Upon return to the dealership, they make me feel that I am valued and appreciated as their customer. Rick Reid, Manager of the Service Department consistently demonstrates a customer first demeanor whenever I bring my vehicle in for service. Under his direction, the technical team utilizes good diagnostic skills to resolve complex challenges as they troubleshoot my concern. It is refreshing to see the technicians accurately troubleshoot, versus simply exchanging parts, kudos to service. Many Thanks to Bob Federico as he continues to groom an outstanding Sales and Service organization, one which demonstrates a sincere caring and value of their customers, both prior to and after the sale. More
excellent service My wife and I bought a 2014 town n country recently from Federico. Larry Burch was our salesman and he was awesome at making sure our experience was t My wife and I bought a 2014 town n country recently from Federico. Larry Burch was our salesman and he was awesome at making sure our experience was the best! I would recommend the Federico team and Larry to anyone who was looking to purchase a new or used vehicle! More
Excellent Recently purchased a Jeep Patriot from Larry Burch, was very impressed with price and willingness of the dealership to work with me! I will definitely Recently purchased a Jeep Patriot from Larry Burch, was very impressed with price and willingness of the dealership to work with me! I will definitely return for my next purchase! More
Found the perfect Jeep for me After searching for months, I found the perfect jeep at Federico. When I saw it, I knew it was the one I wanted. Tony helped and worked with me to mak After searching for months, I found the perfect jeep at Federico. When I saw it, I knew it was the one I wanted. Tony helped and worked with me to make sure that I did not leave disappointed. The detailing dept, service dept, and finance dept did a great job as well. They went above and beyond what I expected. I will not hesitate to go to them again when the time comes for another jeep. More
Great Salesmen went to look for a used car went to a few dealerships and didnt like the exsperiance went to federico and Tony Hume helped me find the car i wanted fo went to look for a used car went to a few dealerships and didnt like the exsperiance went to federico and Tony Hume helped me find the car i wanted for the right price will go here again More
Awesome Sales, Customer service and Finance Departments Larry Burch was awesome to work with today. He knows the product he is selling and compared to another competitor we looked at. Thank you for being so Larry Burch was awesome to work with today. He knows the product he is selling and compared to another competitor we looked at. Thank you for being so nice! More
Great experience!! This is the second jeep we have purchased from Dave Sanders. He is very personable and never pushy. As long as my family owns jeeps we will continue t This is the second jeep we have purchased from Dave Sanders. He is very personable and never pushy. As long as my family owns jeeps we will continue to go to Dave. More
Awesome customer service My husband have received spectacular service from the Federico Dealership. The staff went above and beyond my expectations. Could have not have asked My husband have received spectacular service from the Federico Dealership. The staff went above and beyond my expectations. Could have not have asked for a better experience. Thanks for the new 2014 Durango. I Love it, and thanks for all your hard work to make the deal happen. More
Great, honest salesman! My fiance and I had the pleasure of working with Dave Sanders. He was honest, and worked well with us to pick out the best car at the best price for u My fiance and I had the pleasure of working with Dave Sanders. He was honest, and worked well with us to pick out the best car at the best price for us! The finance personnel were also very helpful and kind! Will be back again for future purchases! Thank you! More
Friendly, no pressure, good experience i found that the atmosphere was casual, and friend. Our sales representative was courteous and very considerate of our needs. Not even realizing the i found that the atmosphere was casual, and friend. Our sales representative was courteous and very considerate of our needs. Not even realizing the day i first stopped in for a look at the Dodge Journey, that Anthony Hume would be on the lookout for a late model, low milage, and in good condition vehicle to supply us, i found that the degree of professionalism was not only great, but the environment was almost like we were friends who had known each other for a long time. When i took the vehicle back for some add on services, it was a 'no hassle' experience. Thanks Tony, and Federico Dodge for the good experience. I will remember you, and recommend you to my friends if they ever need a car. Lloyd Davis More