Federico Chrysler Dodge Jeep Ram

After doing some research, I found a pre owned polestar available at Frederico. I set up apt to test drive. My salesman, Billy, was very friendly. He told me that he hasn’t sold a car like mine but “we wil available at Frederico. I set up apt to test drive. My salesman, Billy, was very friendly. He told me that he hasn’t sold a car like mine but “we will learn together”. Billy told me that I might be able to get a deal of charging stations from the dealership. He was also going to look into finding the other key fob for the vehicle. I purchased the car and checked back with him twice over two week span. He said he was “ looking into it “and then just never got back with me. I ended up purchasing a charging station through Bestbuy and never received another key fob. I was only given one with the purchase :( More

Service was quick and friendly. Not pushy at all. Found the car we were searching for. Not pushy at all. Found the car we were searching for. More

Sold a vehicle that obviously had machinical issues within 3 months broke down. Federico Chrysler said the estimated out of pocket cost was $3,000.00. They couldn't and explained why within 3 months th within 3 months broke down. Federico Chrysler said the estimated out of pocket cost was $3,000.00. They couldn't and explained why within 3 months this could be. They also charged a diagnostic test stating what I told them was going on. I believe I was sold a piece of trash. Please stay away from this dealership. More

Larry our salesman was so helpful in finding us the perfect car, when we had no idea what we were looking for!!! Kerry the GM worked so well with us on financing!! Farah was so sweet and helpful when h perfect car, when we had no idea what we were looking for!!! Kerry the GM worked so well with us on financing!! Farah was so sweet and helpful when handling all the paperwork and extended warranties!!! It was the easiest experience when buying a new car!!!! More

I had great service buying our last ywo vehicles with Frederico Dodge Chrysler Wood Rive - However My experience with there service depart has been the worst Frederico Dodge Chrysler Wood Rive - However My experience with there service depart has been the worst More

I took my 2002 Dakota in for 1 recall issue.Was told there was 2,but since the ball joints had been replaced before I bought it,they would not be replacing them.The truck would not go in to park.Both is there was 2,but since the ball joints had been replaced before I bought it,they would not be replacing them.The truck would not go in to park.Both issues were to be fixed by Dodge.When I picked it up,it was worse than when I took it to them.I had to put it in another shop to have it fixed correctly.Justin didn't k now what he was doing.He wanted to argue with me every time I talked to him.They charged me for an hour of labor to put my truck back together from recall work.I will be calling Chrysler Dodge to file a formal complaint.They told me they replaced the ball joints that had already been replaced.I'm sure they charged Dodge for that work. More

Truck buy Larry at Federico Chrysler Wood river, IL, excellent service, good inventory knowledge, patient, I would definitely recommend him to anyone, this deal Larry at Federico Chrysler Wood river, IL, excellent service, good inventory knowledge, patient, I would definitely recommend him to anyone, this dealer is close to home to, I feel that’s a plus as well More