Federico Chrysler Dodge Jeep Ram
Wood River, IL
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Showing 325 reviews
Very Happy Customer! First I would like to say how excited I am about my new Jeep! It took me a year to decide to go through with the decision to get a new car. While th First I would like to say how excited I am about my new Jeep! It took me a year to decide to go through with the decision to get a new car. While this is an easy decision for most it was not for me. Kerry and Steve made me feel at ease and made this whole experience painless. They were very patient with me and helped me to get exactly what I wanted. I have already gotten many compliments! Federico is a great dealership that I would highly recommend when you are in the market for a new car! Thank you all for everything! Ebony More
LOVE MY NEW JEEP AFTER SEARCHING FOR SOMETIME FOR A NEW VEHICLE WE WENT TO FEDERICO CHRYSLER DODGE JEEP RAM, WE WERE MET BY CJ, WITH A SMILE. WE KNEW WHAT WE WERE LOOK AFTER SEARCHING FOR SOMETIME FOR A NEW VEHICLE WE WENT TO FEDERICO CHRYSLER DODGE JEEP RAM, WE WERE MET BY CJ, WITH A SMILE. WE KNEW WHAT WE WERE LOOKING FOR AND WHAT OUR BUDGET WAS, CJ SHOWED US THE INVENTORY AND WAS VERY INFORMATIVE WHILE ANSWERING ALL OF OUR QUESTIONS, WE NEVER FELT PRESSURED WHICH IS HUGH FOR ME. I WILL BE SENDING PEOPLE YOUR WAY! More
2002 Prowler prob;em My 2002 Prowler had a defective PCM and due to it's age and rareness the part no longer exists. Federico wne to great lengths to try and find me a par My 2002 Prowler had a defective PCM and due to it's age and rareness the part no longer exists. Federico wne to great lengths to try and find me a part but to no avail. After determining they couldn't find one they wrote me a form the state telling them of the problem so I could get a pass on the emissions test which they did. My car would be grounded if no fot the great effort of the service department and Rick Simon! More
Best service at a dealership! Went in to trade in my 2010 Saturn. Larry Burch the salesman, listen to my wants, and needs. He never pressured me to go another way. Everyone was ver Went in to trade in my 2010 Saturn. Larry Burch the salesman, listen to my wants, and needs. He never pressured me to go another way. Everyone was very nice, and so friendly. So glad I went:) More
Very accommodating! We have only owned our car for 5 hours but the customer service during the buying process was awesome! We had to meet after hours and Steve was very p We have only owned our car for 5 hours but the customer service during the buying process was awesome! We had to meet after hours and Steve was very patient and willing to work with us! We have been car shopping for a year now and by far best experience! More
I love my Jeep! When they say "You Gotta Go to Federico" it really is because you gotta go. My experience with the Federico Dealership was beyond stellar. The moment When they say "You Gotta Go to Federico" it really is because you gotta go. My experience with the Federico Dealership was beyond stellar. The moment you walk into the dealership you are greeted with friendly smiles and a warm happy atmosphere. They are truly there for you and your needs. All of my wishes for my Jeep were met and then some (Brand new tires!!). Steve Junge did an excellent job explaining all of the features of my Jeep. The paperwork process was smooth and painless. I never once felt any car buying pressure from anyone. I really wish I could rank Federico with more stars, because I would. My husband is already planning his next vehicle purchase from Federico. More
Great Service Department My family has purchased several vehicles (both new and used) from Federico, and we have always a good experience. The service department employees al My family has purchased several vehicles (both new and used) from Federico, and we have always a good experience. The service department employees always friendly and helpful. They listen to your concerns, and always let you know what is going on with the vehicle. I have worked with both Courtney and Rick Simon several times, and they are the best! More
Great new truck! Our salesperson CJ was great. She was very friendly and made it easy for us to buy a new truck. Also, David Sanders made the financial piece of the Our salesperson CJ was great. She was very friendly and made it easy for us to buy a new truck. Also, David Sanders made the financial piece of the process simple and fast. Thanks to all. More
Outstanding Dealership The entire staff at Federico was outstanding! We just purchased our first vehicle from them, and I know we will be customers forever! From test-driv The entire staff at Federico was outstanding! We just purchased our first vehicle from them, and I know we will be customers forever! From test-driving cars to signing the paperwork, everyone at the dealership was friendly, knowledgeable and honest. The entire process of buying from start to finish was smooth. I'd highly recommend anyone to do business at Federico - you can't get any better!!! More
Excellent service Craig was great in providing a no pressure approach in our recent purchase of a new vehicle. He provided details and information and was great and ans Craig was great in providing a no pressure approach in our recent purchase of a new vehicle. He provided details and information and was great and answering all our questions, When we finally decided on the vehicle we were interested in a different color, he wasable to locate one in no time that was nearby. More