Federico Chrysler Dodge Jeep Ram

buying used online experience First time buyer of used cars online- spent much time researching before I even began… Finding the perfect car should have been the hard part -dealin First time buyer of used cars online- spent much time researching before I even began… Finding the perfect car should have been the hard part -dealing with the online sales was much worse! Tried to work with Auto mall, took 5 days for return calls and price went up dramatically from advertised. Tried Autoholding- their price went up almost $8,000 by the time they tacked on their fees, and Greenacres communications ended with fighting and salesperson actually hung up on me. Their price increased minimum 2999 on the top. ADDED to advertised price. Do your homework- google dealer doc fees in the state, see what they can legally charge, as Greenacres charged one dollar less than maximum allowed by law. Then I contacted Federico in Illinois. I thought I was dreaming because not only were they courteous and genuinely interested but they added less than $200.00 to price. I was amazed. I bought a used car from immediately and drove it home within two days whereas other dealers still haven’t returned calls. I cannot say enough nice things about the dealership. I worked with Ron Ziprich who made me feel like I was the only person that needed help with buying a car through the whole process. Highly recommend! More

I ALWAYS recommend Federico! I always recommend Federico, and have been a customer of the dealership for over 20 years. I have had all my Chrysler and Dodge needs met, and exceed I always recommend Federico, and have been a customer of the dealership for over 20 years. I have had all my Chrysler and Dodge needs met, and exceeded, by their staff, management, or ownership personnel. Additionally, I am excited to see Ron Zipprich join their Front Staff. Ron brings over 30 years of experience to their dealership. He is a great addition to The A-Team. They truly DO care in the sense of "whatever it takes" to make your experience pleasant. Their Shop and Parts areas are likewise always immaculate, welcoming, and friendly. Service needs are met promptly in most every instance, and to customer satisfaction. Any parts needs, even shop factory recall work, are met as soon as product and parts are available. I would actually consider working at that dealership, were it a good fit for both parties; however, my customer experience is so valued, I'd hate to mess that up...! More

Great service, great deals, and great people. They have helped me with getting my dream car. Great customer service all the way around. Larry Burch was very helpful in me getting my 2018 Chrysler They have helped me with getting my dream car. Great customer service all the way around. Larry Burch was very helpful in me getting my 2018 Chrysler 300s by locating vehicle at another dealership. And then having vehicle sent to their dealership. More

Service I was traveling to Kansas City, MO., when I experienced engine issues. I google the dealership and drove to the location. Knowing I would have a long I was traveling to Kansas City, MO., when I experienced engine issues. I google the dealership and drove to the location. Knowing I would have a long wait, the service department was quick with the diagnosis and gave me the options. They worked with my warranty plan and went to work. Given the nature of repair, I have a two hours wait. The end results was worth the wait. Courtini was very helpful. I would highly recommend. More

Amazing experience had a great experience with Sheryl McCormick. She was knowledgeable and professional. Took care of every little detail to my total amazement! Fara had a great experience with Sheryl McCormick. She was knowledgeable and professional. Took care of every little detail to my total amazement! Farah in finance showed me every option available to protect my purchase with no pressure at all. I would highly recommend Federico to everyone. And special thank you to Kerry :) More

Fantastic experience Larry Burch and Ms. Walleck were extremely hrlpful, efficient and a pleasure to deal with. We will recommend Federico to our friends. Great place to Larry Burch and Ms. Walleck were extremely hrlpful, efficient and a pleasure to deal with. We will recommend Federico to our friends. Great place to buy anew car More

car purchase Very professional staff, no high pressure tactics. Took time to explain / research options on the deal for my daughter to evaluate, final numbers much Very professional staff, no high pressure tactics. Took time to explain / research options on the deal for my daughter to evaluate, final numbers much better than competitors. Would reccomend to others. More

Very pleased with service Eric the service manager was kind, professional & offered his recommendation of what needed to be fixed on my vehicle, he explained everything clearly Eric the service manager was kind, professional & offered his recommendation of what needed to be fixed on my vehicle, he explained everything clearly. The wait wasn't long and waiting area was clean and relaxing. More

Buying experience Sheryl McCormick and staff were very helpful with truck purchase. Very good experience. Will recommend to others looking for a vehicle. Would like to Sheryl McCormick and staff were very helpful with truck purchase. Very good experience. Will recommend to others looking for a vehicle. Would like to thank everyone involved. More

Friendly staff, good quality cars I am very happy with the service I have received and the price I was given. There were empty talks and pressure. When I arrived to pick up my car, all I am very happy with the service I have received and the price I was given. There were empty talks and pressure. When I arrived to pick up my car, all went fast and smooth. More