Fayetteville Kia

Completely satisfied I have purchased several vehicles from this Kia dealership My cells man Kevin was very very informative of the product that I was looking to Buy. I have purchased several vehicles from this Kia dealership My cells man Kevin was very very informative of the product that I was looking to Buy. He brought over a gym and from ki a corporate to talk to me about my payments and purchase it was such a pleasant experience and very professional atmosphere the guy from corporate made this purchase this time really great thank you to the whole team at keya automo I am a customer for life More

Cheryl went to Kia here in Fayetteville, and Cheryl was our sales lady . Great lady , very awesome . So nice , she helped us all the way to achieve our goals went to Kia here in Fayetteville, and Cheryl was our sales lady . Great lady , very awesome . So nice , she helped us all the way to achieve our goals and hung in there with us the whole way . Ask for Cheryl if you want the best customer service . She has it all the way . She knows what she is talking about it and knows her facts . Great lady and sales person to know . We got blessed to have her work with us . Thank you kia More

New Car Purchase I just wanted to say Thank You to Jimmy Ferguson salesperson at Kia, he was great he came out in the rain to show my family and I cars. While I was lo I just wanted to say Thank You to Jimmy Ferguson salesperson at Kia, he was great he came out in the rain to show my family and I cars. While I was looking he held the umbrella for me. I wasn't really looking for another car because I already had an awesome Kia Soul named Brad. Jimmy gave us the price on a Sportage, and talked with my husband about another color so we looked at then went back to the Kia Sportage 2020 badass that we ended up purchasing. Jimmy worked with us and did as he promised. We did not spend forever their. He showed us what our Sportage offered, the great safety features, I test drove it, and signed on the line. Jimmy you are the man. This is my second purchase from Kia Fayetteville , I always receive great comments about the cars I purchase. So do yourself a favor go get you a new smoking hot kia. Jimmy take care of Brad. More

Great customer service Shay did a very excellent job. Excellent customer service. Very compassionate. Great listener and understanding of what I was looking for. A hardworke Shay did a very excellent job. Excellent customer service. Very compassionate. Great listener and understanding of what I was looking for. A hardworker she is. More

Customer Service Appointments Kia Service Dept appointment is a test in patience. Do not expect customer service or a positive experience if you call for a service appointment. I Kia Service Dept appointment is a test in patience. Do not expect customer service or a positive experience if you call for a service appointment. If the Rep can figure out the appointments without putting you on hold they eventually come back on the phone to say we have no appointments and to call back because they are busy! The Rep then Do My hung up the phone. Do not expect the service preformed to be anything more than poor. Car is returned dirty, not all parts are put back together correctly and items such as change is stolen from inside the vehicle. When problems are reported the service tech cannot find the basic problem or preform the most basic repairs. The Fayetteville Kia Service center and Dealer has gone from an excellent dealer to one of the worst ever over the last 2 years. This includes the sales persons but especially the terrible service scheduling and customer service. To bad because it used to be a great dealership. I have been a customer for over 20 years and now will no longer call this location for service or buy my new cars from them. I suggest all customers to driver a little further and go to the Kia dealership in the Southern Pines, NC location! More

Customer service was AWESOME My experience was everything that I hoped that it would be.My salesperson Winston Davis was very patient because I had ALOT of questions... he was ver My experience was everything that I hoped that it would be.My salesperson Winston Davis was very patient because I had ALOT of questions... he was very knowledgeable, polite and professional. I highly recommend him. THANKS AGAIN WINSTON More

saleman Winston Davis is a very respectful salesman is go out he way, to try and get peoples in cars he will not let you down. Winston Davis is a very respectful salesman is go out he way, to try and get peoples in cars he will not let you down. More

Winston Davis is an awesome salesman. I’ve purchased a vehicle from him and would definitely do it again. No pressure and very informative. Thanks Winston is an awesome salesman. I’ve purchased a vehicle from him and would definitely do it again. No pressure and very informative. Thanks Winston More

Winston Davis is an awesome salesman!!!! He will go out of his way to make sure your car buying experience is a great one indeed. is an awesome salesman!!!! He will go out of his way to make sure your car buying experience is a great one indeed. More

Winston Davis is the best salesman I've ever experienced when purchasing a vehicle, his customer Knowledge and customer services was superb!!!!! I am referring him is the best salesman I've ever experienced when purchasing a vehicle, his customer Knowledge and customer services was superb!!!!! I am referring him to all of my family and friends More