Fayetteville Dodge Ram - Service Center

Work was done in a timely manner and as promised, but I think labor was too high. think labor was too high. More

Donn Gerald was great . He made sure I was updated on my vehicle .He was very professional and made sure all my car needs were complete and satisfied. He made sure I was updated on my vehicle .He was very professional and made sure all my car needs were complete and satisfied. More

There was very poor communication from the moment I brought the truck in to be worked on. I called multiple times each day for the first two days. Each day, I ended up having to takeoff work to go to t brought the truck in to be worked on. I called multiple times each day for the first two days. Each day, I ended up having to takeoff work to go to the dealership because nobody would answer the phone, all I had was a small request for the technician. On the second day, I stood outside the dealership with my phone in my hand, ringing the service department. There were three gentlemen inside the bay as one car was leaving. Each time it went to voicemail . I would hang up and call again. The second day of nobody answering the phone I did the same thing. This time I went to the service manager‘s office, phone ringing again. Nobody picked up the phone after discussion with a service manager, and the original service writer , I was assured it would be better communication. I am very satisfied with the results of the work, but when you pay over $200 an hour do you think somebody could answer the telephone More

We were visiting our parents from CA, need oil changed. So, we've called to schedule appointment. You guys prompted and a fantastic job within time promised. Thank you all! So, we've called to schedule appointment. You guys prompted and a fantastic job within time promised. Thank you all! More

Deserve was fine once I found out the real deal about my vehicle thank you vehicle thank you More

They always have my interest in mind when preforming their inspection of my vehicle to let me know more about the any issues or safety concerns. their inspection of my vehicle to let me know more about the any issues or safety concerns. More

Service was quick. Advisors got you in and out. I look forward to my next servic. Advisors got you in and out. I look forward to my next servic. More

Friendly, they do what they promise, when they promise. We were not charged made up fees in the sale We were not charged made up fees in the sale More

The dealership was outstanding, from check in to leaving with my vehicle. Great customer service. with my vehicle. Great customer service. More

Very fast, and professional ,cost effective, warm and friendly service representatives very family friendly atmosphere. friendly service representatives very family friendly atmosphere. More