Fayetteville Dodge Ram - Service Center

The dealership has great service advisors. They give you full explanation on what your vehicle needs far as service and repair and explains what all charges will be . They give you full explanation on what your vehicle needs far as service and repair and explains what all charges will be . More

Excellent service provided to me. I’m very please with the service no complain at this time I’m very please with the service no complain at this time More

They had my vehicle for 18 days to do a manifold replacement of which they did only one side because the parts didn't come in for the other side still charged $3,000 because they replace the gasket. replacement of which they did only one side because the parts didn't come in for the other side still charged $3,000 because they replace the gasket. Not happy with $190 hourly rate More

Will start by saying I have been using that location for service on all of my vehicles since 2011. Waited five and a half hours for an oil change, while everyone who arrived after me was in and out. Then service on all of my vehicles since 2011. Waited five and a half hours for an oil change, while everyone who arrived after me was in and out. Then received two text messages about my vehicle having no issues, and for me to text back at that number with any questions, or issues, but never received any response when I did text back. Then when I physically went to get an update on my vehicle, I was told my vehicle was coming out in the next few minutes, but it was an hour and fifteen minutes later before it did come out. Worst service I’ve ever had at that location, but first since the new ownership. Needless to say I will be looking for another dealer from here on out. New owners definitely don’t care about your loyalty. More

The person that took care of me at the service department was kind and gentle Chris was kind and gentle Chris More

I give my service guy 5 stars but the service of an oil change should not take 2 hrs change should not take 2 hrs More

Great customer support scheduled an appointment same day I called had problems identified and was given a time work could be completed very satisfied I called had problems identified and was given a time work could be completed very satisfied More

I’m never disappointed when I go here for services. They are professional and pay attention to detail. I have been going here for years and I approve They are professional and pay attention to detail. I have been going here for years and I approve More

Imminently after my oil change my check engine light is on. Took it back to see and now they want to charge me to get it looked at. Doesn't seem fair when the problem happened right after an oil change on. Took it back to see and now they want to charge me to get it looked at. Doesn't seem fair when the problem happened right after an oil change More

Great Service. Fast, free and kept me informed. Always friendly service. Will use again for next service!!! Fast, free and kept me informed. Always friendly service. Will use again for next service!!! More