Fayetteville Dodge Ram - Service Center

You need more service advisors like Donn Gerald he has always gone beyond his duties always gone beyond his duties More

There is a severe lack of communication from the service advisors and proper work being performed. I brought my 2022 Ram 3500 because the rear axle was leaking on August 24th. I went in numerous times to th advisors and proper work being performed. I brought my 2022 Ram 3500 because the rear axle was leaking on August 24th. I went in numerous times to the dealer because I could not get a straight answer from anybody in the service department over the phone. I received it back Friday SEPTEMBER 15th. My rear axle locked up 5 DAYS LATER. I had it for 1 week! This needs to be rectified. I was told I was going to get it back friday September 29th but the shop foreman later said he does not know when it will be ready. More

Using Fayetteville’s Dodge for quite a few year, and all I can tell you is that I’ve been completely satisfied every time. I can tell you is that I’ve been completely satisfied every time. More

Great customer service. The service department was very friendly and made sure all issues were addressed and covered under warranty of vehicle. The service department was very friendly and made sure all issues were addressed and covered under warranty of vehicle. More

Understanding what I need and want for my vehicle. Still need more work and will pay more to get it done right at my dodge. Still need more work and will pay more to get it done right at my dodge. More

From beginning to end Jay has communicated every small detail about my truck and its repair, cost and has answered/returned all of my calls. Wonderful experience!!! detail about my truck and its repair, cost and has answered/returned all of my calls. Wonderful experience!!! More

Worst experience of my life with a dealership service. Unhonourable, inept, and a waste of time & money. Unhonourable, inept, and a waste of time & money. More

Scheduling was convincent an d fit my schedule. The service technician was friendly and have me the best advice for my vehicle. The amount of time it took to service my vehicle was faster than I ex The service technician was friendly and have me the best advice for my vehicle. The amount of time it took to service my vehicle was faster than I expected. More

Excellent Service Adviser - one of the most knowledgeable. The only reason I come to Crown. knowledgeable. The only reason I come to Crown. More

Very pleasing. Handled any issues with professionalism. Although there were some issues the service handled the situation with ease. Handled any issues with professionalism. Although there were some issues the service handled the situation with ease. More