Fayetteville Dodge Ram - Service Center

They are friendly and know how to do their job. Jason was very helpful with everything that I asked. Jason was very helpful with everything that I asked. More

Zach and Jason are the best in sales and service I've ever worked with. I'll be back for my next truck in 14k miles. ever worked with. I'll be back for my next truck in 14k miles. More

I was in and out in a fast time. I was updated on my car status I was updated on my car status More

My truck sat in the lot waiting to be serviced for 4. 5 days. Why have me bring it in if you can’t look at it. Your appointment folks have no clue what the work load of the service shop is. The service 5 days. Why have me bring it in if you can’t look at it. Your appointment folks have no clue what the work load of the service shop is. The service advisor has no clue what the status of the service tech is. I have no confidence in your service shop and will never use your services ever again. More

First diagnosis said it would take no more then three days. When I carried it in everything was good. Two days later, no contact whatsoever. I called not once but twice. Each time a lady said the service days. When I carried it in everything was good. Two days later, no contact whatsoever. I called not once but twice. Each time a lady said the service advisor would call me back shortly. That never happened. The third time I asked for the general manager. He called me back about an hour later. The vehicle wouldn’t be ready until the fourth day. I did get the vehicle back and repair was complete. However, service advisor never called and when I showed up, never offered an explanation or apology. More

Donn is an excellent individual. He goes above and beyond for the customer ensuring he meets their needs with phenomenal customer service, a true hard working member of the dodge ser He goes above and beyond for the customer ensuring he meets their needs with phenomenal customer service, a true hard working member of the dodge service department team. More

Whenever there is a problem with truck and needs body repairs, the first person I'm calling is Mike repairs, the first person I'm calling is Mike More

The people who I have interacted with are professionals and very caring believe me I'm not an easy customer to deal with but all the folks at dodge ram Fayetteville are great! So far. and very caring believe me I'm not an easy customer to deal with but all the folks at dodge ram Fayetteville are great! So far. More

Have taken my vehicle there three times for the same issue and it’s still not fixed. The service tech is aware of this and so is the mechanic. issue and it’s still not fixed. The service tech is aware of this and so is the mechanic. More

Donn was really helpful and caring throughout the check in and check out process. Thank you! in and check out process. Thank you! More