Fayetteville Dodge Ram

Service Department was eager to dismiss my claim that my turn signal was not working properly until I took a Tech on a ride along to prove my claim. Have been waiting 3 weeks for replacement part. Was infor turn signal was not working properly until I took a Tech on a ride along to prove my claim. Have been waiting 3 weeks for replacement part. Was informed there’s a national shortage on the replacement part, still waiting. More

Great Customer Service very professional and courteous. Easy to work with and provides timely service Easy to work with and provides timely service More

Yal service departments is horrible I just got stranded for the 3rd time after yal told me my car was fixed for the 3rd time after yal told me my car was fixed More

Good service and professional atmosphere. Donn is a great service rep. I have had consistently good experiences. Donn is a great service rep. I have had consistently good experiences. More

The staff and appraiser were-professional was very efficient. Great job, would recommend to others and be a return customer for sure. efficient. Great job, would recommend to others and be a return customer for sure. More

The service department was very professional and went out of their way to get my truck serviced and get me to my appointment. Great people. of their way to get my truck serviced and get me to my appointment. Great people. More

Hello, I have been using Fayetteville dodge ram for for a long time, and, Mr.Kyle for my service advisor for a few years and he a wonderful person and I thank Kyle for all he do. long time, and, Mr.Kyle for my service advisor for a few years and he a wonderful person and I thank Kyle for all he do. More

Your service department is horrible, there was so much that went wrong I cannot wait to discuss it with you. Due to the service manager being unavailable I went up front and spoke with a sales manager. that went wrong I cannot wait to discuss it with you. Due to the service manager being unavailable I went up front and spoke with a sales manager. More

The service advisor handled every thing for me. Also, I had drop off service and late hour pick up service. I would give the gentle man a 10, because he went above and beyond to reset my oil featur Also, I had drop off service and late hour pick up service. I would give the gentle man a 10, because he went above and beyond to reset my oil feature. More

The service manager is very unprofessional . My truck has been in and out of the shop 4 times for transmission replacement . The dealer charged my ext warranty $13k for whole new transmission re My truck has been in and out of the shop 4 times for transmission replacement . The dealer charged my ext warranty $13k for whole new transmission replacement , tranny cooler, tranny lines but never changed the cooler and lines. So now there’s metal all inside the system from old trans being blown. The truck went back 4x and finally changed out those parts that they originally charged my warranty for . The truck has been out of service for almost 3 months now . The service manager at Fayetteville dodge is a xxxxx . Very very in professional . He tells me to go get an attorney if I want the case resolved . My truck is sitting at home , and I’ve lost over 3 months of income as to the truck being my business and my income . I have proof of all this mal practice , and a witness as to that person was with me at the dealer . I’ve asked multiple times for weeks for service manager to contact me for status of vehicle , and he would never get back to me until I called multiple times 40x in one hours time . Very very very poor poor workmanship . The manager is running a circus . I will be contacting the better business bureau and reporting what has happened . More