Fayetteville Dodge Ram
Fayetteville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The employees there at Fayetteville Dodge Ram really do get thier very best to get you the best deal on a vehicle. Thier service department is top notch in my opinion. Every time I have had to bring my hus get thier very best to get you the best deal on a vehicle. Thier service department is top notch in my opinion. Every time I have had to bring my husband's Ram in for service the employees there made sure I was kept up to date on everything they had to do. If something unexpected came up the technician would tell the front desk and then they would come directly to me and let me know about it. If they find something that will that directly affect your wait time, they will offer you a ride home and then back to get your vehicle courtesy of them. That to me is the definition "above and beyond" commitment they provide. Mrs. Allen Raines. More
Purchased at used truck and had found some issues the dealer took it back to fix. The issues are not resolved and the sales staff will not now answer my calls or return my texts or voice mails. I am bein dealer took it back to fix. The issues are not resolved and the sales staff will not now answer my calls or return my texts or voice mails. I am being forced to use my warranty and pay out of pocket instead of them selling an inspected product. More
They mounted my new tires. They did leave tire weights in noticeable places and did not secure my center cap, I had to replace due to installers lack of detail to attention. Th They did leave tire weights in noticeable places and did not secure my center cap, I had to replace due to installers lack of detail to attention. The gentleman that assisted me upfront was very professional and brought the truck up to me. More
Excellent Customer Service These two are professional in what they do, because I was in an accident and they were more concerned about my wellbeing and health. Helping me get through the process of getting what they do, because I was in an accident and they were more concerned about my wellbeing and health. Helping me get through the process of getting a new vehicle as easy for me to be comfortable with when it comes to payments that I was comfortable with due to the circumstances. They are the best customers service I have ever seen in a long time when it comes to getting a vehicle. More
Had a coupon for free diagnostic test did not get that because I was not leaving the truck for 2-4 days. This is a problem when people have only 1 vehicle, however was offered shuttle aerobic I live to fa because I was not leaving the truck for 2-4 days. This is a problem when people have only 1 vehicle, however was offered shuttle aerobic I live to far out. The dealership did have excellent service but now it is questionable and I got the extended warranty for nothing. I am not happy with crown dodge. More
Sam worked very hard to get me the car i wanted He was really great really great More
The services that I’ve gotten done on my vehicle has been excellent. I do think that they are a bit pricey since they are a monopoly here I guess that’s expected. Otherwise my experiences have been good. excellent. I do think that they are a bit pricey since they are a monopoly here I guess that’s expected. Otherwise my experiences have been good. More