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Fayetteville Chrysler Dodge Jeep Ram - Service Center

Fayetteville, TN

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320 Reviews

320 Reviews of Fayetteville Chrysler Dodge Jeep Ram - Service Center

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May 24, 2021

Extremely pleased with the service department, especially with Max Philyaw and with Charles (the technician) who worked on my 1999 Plymouth Prowler. Thanks to their tenacity and technical expertise they were More

by George-Prowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Philyaw, Charles the technician who worked on my car.
May 21, 2021

Great service.Knowledgable and friendly staff. I will be Great service. Knowledgable and friendly staff. I will be back for future service needs. My truck operates well and took less time to service than ex More

by coedew1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt ?, Sasha Smith
May 21, 2021

I paid for a premium when I first bought the car that honored free oil changes for 2 years or 30000 miles. Yall did not honor that and i will not recommend this place to anyone. Toyota for sure next time More

by dixie11053217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sasha Smith
May 26, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for your response. i would be more than happy to help with this issue if you could call me at 931-532-0400 ask for Sasha.

May 19, 2021

No long wait times for oil change. Staff was friendly. Would like to be able to make an appointment for oil changes , first come doesn’t work as well for those that drone over 30 minutes toget oil changed More

by ERIC.STUDENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
May 19, 2021

The young man who checked me in was very polite and nice. So far I have not had a problem with the vehicle since the service. I do plan to bring it in for the next service. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
May 18, 2021

The service was great and the staff was friendly and helpful and I hope to do all my business with your dealership for a very long time More

by anthony675595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith, JJ Jones
May 13, 2021

Customer service was excellent. Treated well from the moment I walked in the door. I won’t take my Ram to another dealership. Thank you. More

by wplaxco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
May 13, 2021

Fast, efficient and friendly! Will definitely visit this location for service on my vehicle. I felt like a valued customer. Keep up the good work. More

by llwalker186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max, Sasha Smith
May 13, 2021

Poor work ethic. Charged an hour of work for about 10 minutes of labor. They made me wait while they did several jobs at once. The labor rate was too high - $110/hr to diagnose my problem. I will not ev More

by jeffchildress58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sasha Smith
May 26, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for your input, I would like to help with this issue and see if I can help with your issues. Call 931-532-0400 ask for Sasha

May 13, 2021

Always courteous, prompt and fair. Best dealer service department I’ve ever used. Needed a key fob for my Dodge Journey and they ordered and programmed for me. More

by nobrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
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