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Fayetteville Chrysler Dodge Jeep Ram - Service Center

Fayetteville, TN

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320 Reviews

320 Reviews of Fayetteville Chrysler Dodge Jeep Ram - Service Center

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June 18, 2021

The dealership was fast took me right in no appointment and got the tcm update for my 2019 ram 3500 very please with Max in the service dept. More

by loganpeoples17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
June 13, 2021

Sasha was so helpful and friendly. The service area was also very quick to take care of the issue and we had a short wait time. More

by ELLEJAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
June 12, 2021

The service was completed on our Durango service recall in a timely manner. Very pleased with our experience with the Fayetteville dealership. We Thank you.! More

by mamiwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Crane
June 11, 2021

Dealer serviced my vehicle immediately. Problem was properly diagnosed and I was provided with cost of repair prior to execution of repair. Repair fixed my problem and cost was less than anticipated. More

by Pa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
Jun 12, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi there, Thank you for sharing the details of your recent visit. It is wonderful to know that our team were able to assist you in a timely manner. Thank you for choosing Fayetteville Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs.

June 10, 2021

Was supposed to have free oil change on new vehicle but they argued and then called my wife and was ugly about not having free oil change. More

by quicktrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JJ Jones
Jun 11, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your oil change. Can you please contact me at your earliest convenience? Thank you, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

June 09, 2021

Much more pleasant experience this time. Service staff very nice and knowledgeable. Took their time to make sure problem was addressed.. Thanks to Sasha & team!! More

by cfsanders8181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
Jun 10, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

We're happy you found Sasha our staff to be so helpful and knowledgeable during your experience here at Fayetteville Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2021

This is a very good place to get your vehicle service. They were very helpful and got us on the road very quickly. I really appreciate it. More

by mcswierat17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon Meeks
Jun 09, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, thanks for the great review! It's wonderful to hear your experience was quick and efficient. We'll be sure to share your compliments with our team. Have a wonderful day.

June 08, 2021

The time my car was supposed be ready has been delayed every single day almost 15 days. I lost another 3000 dollars spending for hotel and rent cars because I just relayed on the service advisor words. If More

by frkrbltn23
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max , Sasha Smith
Jun 08, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously and would like to speak with you to better address your recent experience. Please contact me when you have a moment. Thank you. Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

June 07, 2021

It is always easy to get an appointment. The staff are It is always easy to get an appointment. The staff are always polite and helpful. I can typically get in and out quickly. They will keep me notifie More

by zolow92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
Jun 08, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi there, Thank you for taking the time to give us your positive review. We are pleased to know that our team have consistently provided you a polite, helpful and timely experience. Thank you for choosing Fayetteville Chrysler Dodge Jeep Ram and we look forward to working with you again.

June 07, 2021

They repaired my Dodge Dart very swiftly and nicely done. My car was having an issue starting up so they worked on my car and I haven’t had any issues since! Very friendly staff as well. More

by BUSHHOGGER001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max, Sasha Smith
Jun 08, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi there, Your review is important to us. It is fantastic to hear that our team were able to assist and meet your expectations in a timely manner. We appreciate your kind words and at Fayetteville Chrysler Dodge Jeep Ram we hope to continue to assist with all of your future automotive needs.

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