Fayetteville Chrysler Dodge Jeep Ram - Service Center

Very happy Mark my service was courteous . He was knowledgeable and was able to answer all my questions .My truck was fixed and ready for me to pick it up that d Mark my service was courteous . He was knowledgeable and was able to answer all my questions .My truck was fixed and ready for me to pick it up that day . I am happy to do business at your dealership the next time More

Sasha did a wonderful job. She help greatly with other issue The service was good and Sasha was very helpful. I would recommend them to anyone. Thanks guys and gals for the great work and friendliness. Hard to f The service was good and Sasha was very helpful. I would recommend them to anyone. Thanks guys and gals for the great work and friendliness. Hard to find these days. More

Nice and gets the job done fast Nice people to deal with there honest and tells you what's wrong with the car and gets you in quick and done quick and the price and labor is pretty c Nice people to deal with there honest and tells you what's wrong with the car and gets you in quick and done quick and the price and labor is pretty cheap More

Very professional and friendly staff was very informative about information on my vehicle and exactly what was needed to fix it and have it in good running condition. and friendly staff was very informative about information on my vehicle and exactly what was needed to fix it and have it in good running condition. More

Fast and quality work Friendly and helpful. The recall seems to be fixing the problem. The repair and modifications are done as was promised in time. Every thing seems to b Friendly and helpful. The recall seems to be fixing the problem. The repair and modifications are done as was promised in time. Every thing seems to be done right. Thanks More

Have fun with that Paid for diognosis and repair that was apparently not the thing that was broken. The A/C went out again. I Brought it back to get the standard dealer Paid for diognosis and repair that was apparently not the thing that was broken. The A/C went out again. I Brought it back to get the standard dealership answer that I need a complete A/C system. I decided to do my own installation and it was frowned upon. Service manager attempted to charge for more diognosis time and voiced that all I wanted from them is a diagnosis ( in disapproval). My intentions should be of no concearn. As mentioned I paid for a diognosis and repair already. I thought we worked it out, but then told my teenage son “You and your dad have fun with that”. My son knew nothing about my decision or the conversation with the service manager. More

Service Received great service on a busy Saturday morning. Very friendly and helpful advisor. Dropped vehicle off and when I returned car was ready to go. Tha Received great service on a busy Saturday morning. Very friendly and helpful advisor. Dropped vehicle off and when I returned car was ready to go. Thank you Mark! More

Ram 2500 Got great service with a one day turn around. Would recommend Fayetteville Dodge anyone that needs service, I would have liked to have my truck washed Got great service with a one day turn around. Would recommend Fayetteville Dodge anyone that needs service, I would have liked to have my truck washed before I got it back. More

My experience was good and very informative. My experience here was great and very informative. I would recommend anyone to come and experience the service here . My sales advisor Mark is the be My experience here was great and very informative. I would recommend anyone to come and experience the service here . My sales advisor Mark is the best . More

Severely disappointed I called to price a REPLACEMENT key and was told it was $70, plus 10 to cut, plus 50 to program. I said ok... only to find out I had purchased a VALET I called to price a REPLACEMENT key and was told it was $70, plus 10 to cut, plus 50 to program. I said ok... only to find out I had purchased a VALET key and NOT a REPLACEMENT key. The service manager was sympathetic, but couldn’t help. The parts manager was completely unsympathetic and offered to now sell me a replacement key for a mere $125 and no cut cost and maybe a discount on programming. I told her I already have that much in a key that honks my horn every time I unlock my truck and frankly I cannot afford another costly mistake. My family owned the Dodge dealership in Fayetteville for 45 years... I know how to take care of customers, and sometimes you have to stand by what your employee quoted to the customer even if he/she was mistaken and didn’t give them all the options. I look forward to telling everyone I know about the “service” at Fayetteville Dodge, and I also look forward to doing business with Russell Barnett. More