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Fayetteville Chrysler Dodge Jeep Ram

Fayetteville, TN

3.9
740 Reviews
Whether you are looking for one of our Chrysler Jeep Dodge Ram vehicles, a Certified Pre-Owned vehicle, or one of our other quality pre-owned vehicles, we've got the selection you need. In addition to our comfortable way of doing business, our customers receive Complimentary loaner vehicles, complimentary first oil change on all new and certified pre-owned. 2 years of free oil changes on every lease, and a Lifetime Warranty at no charge on all new and select preowned.
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1223 Huntsville Hwy

Fayetteville, TN

37334

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Showing 740 reviews

August 01, 2021

Great, easy experience with exceptional service from Landon Meeks. He was helpful and attentive. He made the process a breeze! Would definitely recommend to others. More

by courtkimbrough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Meeks
Aug 02, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and feedback. The team at Fayetteville Chrysler Dodge Jeep Ram is glad your experience was great. We look forward to future visits.

August 01, 2021

Got my car in pretty quickly. First Day they called with updates next they called with updates next 3 days I had to call them for updates. Then told me I had a bad wiring harness and bad PCM. Said they were More

by markcolbert1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler McCoy
Aug 02, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

August 01, 2021

Austin was super helpful and had everything ready to go after I completed forms online. Fastest purchase ever. Matt was helpful in closing the deal. More

by mdmeyers5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Crane
Aug 02, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and kind words. The team at Fayetteville Chrysler Dodge Jeep Ram is glad your experience was helpful. Please come back and see us!

August 01, 2021

The service department went through everything with me and made sure that I understood everything. They were very thorough and answered all of my questions. The service was very good and they were very qu More

by MIKNEWSOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Crane, Denise Daly, Tyler McCoy
Aug 01, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to know that our Service Department provided you with a quick and efficient experience. We look forward to your next visit to Fayetteville Chrysler Dodge Jeep Ram!

July 31, 2021

I have made 3 appointments have recall done. Still hasn’t been done. No call back. Nothing Still. Been 2 months ago since last appt More

by Angedwards08
Customer Service
Recommend Dealer
No
Employees Worked With
Tyler McCoy
Aug 02, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Fayetteville Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

Aug 02, 2021 -

Angedwards08 responded

What else would you like to know? I have not only made 3 appts for this recall to be taken care of but also taken off work to bring the car up there each time. This last time they said they would call when the parts came in and I still haven’t heard anything to this day.

July 31, 2021

Great team. Handled my Jeep with care and got me in and out of service in a timely manner. Highly recommend them to anyone for sure. More

by rmc635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
July 31, 2021

Red was my salesman. He did a great job. I will be sending people his way to buy their vehicles. Thanks to the dealership for their hard work More

by Clev83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Crane, Austin"RED" Reeves
July 30, 2021

The service is great and fast service and very friendly staff and helping getting everything in the system snd very nice waiting room and restrooms very clean Thanks for great service More

by papajim58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
July 30, 2021

Great service. Had a warranty issue and recall that needed addressing. Had nothing but great experiences always when dealing with Fayetteville. Will always come back. More

by ABHARGROVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
July 30, 2021

Tyler, the service representative, was very friendly. I did not have an appointment, but they were able to work me in and do a quick oil change. Overall, this was a very pleasant service visit. More

by DEFox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
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