Fayetteville Chrysler Dodge Jeep Ram

Excellent service, clean facility . Friendly employees that were eager to please. Was very pleased with service and the time it took to get me out the door with my oil change and tire rotation that were eager to please. Was very pleased with service and the time it took to get me out the door with my oil change and tire rotation More

I would highly recommend that nobody use this dealership if they have a service contract. They do cash work first.my truck was there 29 days for a part to be installed that payed 3.2hrs book time as per ser if they have a service contract. They do cash work first.my truck was there 29 days for a part to be installed that payed 3.2hrs book time as per service contract.yes 29 days. !!! I was also outta town and stranded for the first 13 days until I contacted Chrysler coustomer care and they arranged what the dealer should have arranged, a loaner. My truck was towed there disabled for 2 concerrns the 2n concern was a front hub earring that was so bad you could feel it in the steering wheel that they claim was tires witch were new and had less than 6 k miles on them .I asked them to rotate and retest drive. They told me they didn’t have time and to bring the loaner back . I was at motel hr away as they were aware half hr later left voice message if I don’t have loaner back ASAP, they were going to take other actions. After returning the loader they charged me 2 days for having loaner for too long!! Yes 29 days for a part that was common failure and was in stock at warehouse and there next morning. They lied so many times to Chrysler and ram coustomer care,from the mechanic had died and waiting on inspector to inspect. Witch I was following up on the last 20 days and inspector was there next morning as well. And very sad to say. They told me it was there oil change guy that had passed(lord bless his soul and Rest In Peace) Chrysler stated when I asked if 100 deductible could at least be waved. They asked the dealer and dealer rejected. So not only did I get put on back burner with service contract because cash coustomer they can charge what the want,I now got jamed with 2 days loaner and 200 in deductible if fixed both complaints on RO deductible is 100 for multiple complaints now had to bring to a real dealer and have front bearing replace for another 100 ded. This dealer is by far the worst dealer I’ve ever had business with. Out of desperation I went to sales the 13th day truck was there. Asked if they could do appraisal on my fully loaded ram. With ram box bed and work out price on a used 2019 ram they had 730000 sticker on. After not hearing back I called and sales said gen mgr is not interested in your 2016 loaded with leather ram with ram box bed, Really? How do they stay in business. Coustomer s. Beware. This is true story and would not wish the torture I endeard to anyone. Be safe all More

Austin was super helpful and had everything ready to go after I completed forms online. Fastest purchase ever. Matt was helpful in closing the deal. after I completed forms online. Fastest purchase ever. Matt was helpful in closing the deal. More

The service department went through everything with me and made sure that I understood everything. They were very thorough and answered all of my questions. The service was very good and they were very qu and made sure that I understood everything. They were very thorough and answered all of my questions. The service was very good and they were very quick to take care of my issues. I highly recommend them. More

Great, easy experience with exceptional service from Landon Meeks. He was helpful and attentive. He made the process a breeze! Would definitely recommend to others. Landon Meeks. He was helpful and attentive. He made the process a breeze! Would definitely recommend to others. More

Got my car in pretty quickly. First Day they called with updates next they called with updates next 3 days I had to call them for updates. Then told me I had a bad wiring harness and bad PCM. Said they were updates next they called with updates next 3 days I had to call them for updates. Then told me I had a bad wiring harness and bad PCM. Said they were trying to find parts and would let me know. Next day they called and said we can't find your parts for that car. 2012 Dodge Charger. There's nothing we can do with it. "You are the dealer right?????? So told me to come and get it............who does this!! More

You guys were great to deal with it was really none stressful process. Troy was great at making you feel right at home and the young finance guy was to . Thanks the truck is super fine stressful process. Troy was great at making you feel right at home and the young finance guy was to . Thanks the truck is super fine More

I have made 3 appointments have recall done. Still hasn’t been done. No call back. Nothing Still. Been 2 months ago since last appt been done. No call back. Nothing Still. Been 2 months ago since last appt More