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Fayetteville Chrysler Dodge Jeep Ram

Fayetteville, TN

4.0
734 Reviews
Whether you are looking for one of our Chrysler Jeep Dodge Ram vehicles, a Certified Pre-Owned vehicle, or one of our other quality pre-owned vehicles, we've got the selection you need. In addition to our comfortable way of doing business, our customers receive Complimentary loaner vehicles, complimentary first oil change on all new and certified pre-owned. 2 years of free oil changes on every lease, and a Lifetime Warranty at no charge on all new and select preowned.
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1223 Huntsville Hwy

Fayetteville, TN

37334

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Showing 734 reviews

April 18, 2021

Really happy with the service I had previously talked to Matt over the phone the day before and when we arrived he put us with Austin he was super friendly and never pushed a sale on us which we was very pl More

by lawrencechris87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Reeves, JJ Jones
Apr 19, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the excellent review, Chris! We are so happy to learn that Matt, JJ, and Austin each went above and beyond for you with their pressure-free and personable service. If we can be of additional service to you, please come back to Fayetteville Chrysler Dodge Jeep Ram at any time.

April 17, 2021

Everyone was very professional and very kind, I have never owned a new Dodge before and always heard they’re the best Trucks to own. I look forward to my new diesel truck More

by RONNIEWILLIAMS1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dyllan Reeves
Apr 18, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram, Ronnie! We are happy to know that you enjoyed our services. We look forward to your next visit!

April 17, 2021

Always have been satisfied with the service dept.They get me in and out on a timely basis which helps me due to being my wife’s caretaker.Keep up the good work and I’ll keep returning and recommending More

by johnnymedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Smith
Apr 18, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We are happy to know that our Service Department provided you with excellent service. We look forward to working with you again!

April 17, 2021

Very prompt and courteous. Everyone was great to work with. Vehicle was ready when we arrived and all the details were very well explained by JJ. More

by MBOWEN2492
Recommend Dealer
Yes
Employees Worked With
JJ Jones, Brad Rhodes, Landon Meeks
Apr 18, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We are happy to know that JJ and the rest of the team provided you with prompt and courteous service. We look forward to working with you again!

April 16, 2021

I feel like I got totally hooked up! Great people, great deal! Recommend this seller! JJ and team were right on the ball, financing was easy, truck was in great shape! More

by JGreene4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Daly, JJ Jones, Brad Rhodes, Landon Meeks
Apr 16, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We try hard to give our customers a great experience with their purchase.

April 16, 2021

I worked with Landon Meeks and he had amazing customer service skills. They were able to go above and beyond with my concerns & I LOVED the in house lending!! Made everything so easy. We will be back for More

by CJHUNTER125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Jones, Landon Meeks
Apr 17, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We will be sure to thank Landon for providing you with amazing customer service. We look forward to working with you again!

April 15, 2021

Very helpful and pleasant.Made certain that we were Very helpful and pleasant. Made certain that we were satisfied with our long wait and weather. Dillon is very polite and if you have a question, he More

by LCBGEORGE63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DILLON REAVES
Apr 18, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We will be sure to thank Dillon for providing you with helpful and pleasant service. We look forward to working with you again!

April 14, 2021

Max was very helpful explaining everything done to the vehicle and he did call me to provide status on my car. Everything seems to be ok so far and hope the battery solves my issue. Thanks, Darrell King. More

by floydking99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max, Sasha Smith
Apr 18, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram, Darrell! We will be sure to thank Max for providing you with excellent service. We look forward to working with you again!

April 06, 2021

I put down $500 dollars for a truck I wanted to buy, but my bank did not approved it. Never got my money back. I’m very disappointed More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Landon Meeks
Apr 21, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Marco, Thank you for your interesting in a truck at Fayetteville Chrysler Dodge Jeep Ram. Please reach out to me directly about this so I may address what happened further. Thank you for your time. Thomas Boyett, Customer Experience Coordinator 931-675-2136 DELCOORD@FAYETTEVILLECDJR.COM

March 20, 2021

Dealer attempted to add a second $598 doc fee and then argued with me about removal. A $99 undercoat charge was added without disclosure (this is being refunded following complaint). More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landon Meeks
May 17, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

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May 22, 2021 -

TK responded

I explained to the Finance manager that he could not add the $598 Doc Fee because it was already included in the asking price that I had agreed to pay. After "talking to his manager" he suggested we split the difference. I can only assume that that this type of fraud is standard practice at this dealership. Who knows how many customers have been overcharged at this point...

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